Definitive Healthcare vs. Zywave Analytics Cloud - Decision Master Warehouse

Definitive Healthcare is well suited for getting a better understanding of your [...] healthcare ecosystem. It is good for finding practices or medical groups related to a specific specialty or in a specific location. It helps with prospecting because you can see the size of the location, who it is connected to, where it is located, the [number] of employees, and the appropriate contacts.

Incentivized

I think it is a great product for groups with 150+ employees.

Incentivized

• Good data and information about health and hospital systems such as size, revenue, software.
• Healthcare specific. There's no other noise.

• Provides a great overview analysis of the findings
• The recommendations for helping to get claims issues under control are tailored and very informational
• The Ad Hoc customization capabilities are great

Incentivized

• In my experience, the data is shot full of errors. We couldn't use it
• Definitive Healthcare needs better data
• I know a contact who moved employers 6 mos ago - his data in Definitive Healthcare is STILL INCORRECT

• Please provide a section on requirements by a carrier including any forms that will need to be signed by the employer to begin processing
• We would like the carrier request process to be more streamlined.

Incentivized

It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.

Account Managers and team often do not respond for weeks at a time.

Definitive Healthcare seems like it has what you need - a lot of healthcare data. In my case, they purport to have everything from employee emails to billing and reimbursement data. Unfortunately, we didn't find it was accurate enough to use. Combine this with the mandatory 3-year contracts, and, in my opinion, it's a big waste of money.

This is the first software we have used for this and so far, we are really happy with it. The output options are vast and the capability to change the color themes is the perfect touch. It really adds to our presentations as a whole since the color scheme matches throughout.

Incentivized

• Made it easy for us to define which companies we should be reaching out to.
• Integration with Salesforce made accounts more efficient.

Incentivized

• We have only been able to use it with one group so the ROI isn't great. We do make up for that with the other products though.

Incentivized