Definitive Healthcare vs. Mural Virtual Care Solution

Definitive Healthcare is well suited for getting a better understanding of your [...] healthcare ecosystem. It is good for finding practices or medical groups related to a specific specialty or in a specific location. It helps with prospecting because you can see the size of the location, who it is connected to, where it is located, the [number] of employees, and the appropriate contacts.

Incentivized

• Good data and information about health and hospital systems such as size, revenue, software.
• Healthcare specific. There's no other noise.

• In my experience, the data is shot full of errors. We couldn't use it
• Definitive Healthcare needs better data
• I know a contact who moved employers 6 mos ago - his data in Definitive Healthcare is STILL INCORRECT

It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.

Account Managers and team often do not respond for weeks at a time.

Definitive Healthcare seems like it has what you need - a lot of healthcare data. In my case, they purport to have everything from employee emails to billing and reimbursement data. Unfortunately, we didn't find it was accurate enough to use. Combine this with the mandatory 3-year contracts, and, in my opinion, it's a big waste of money.

• Made it easy for us to define which companies we should be reaching out to.
• Integration with Salesforce made accounts more efficient.

Incentivized