Data Center Real-User Monitoring (DCRUM), discontinued vs. DX Application Performance Management

Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.

Incentivized

Any other APM product is vastly superior. This product's interface, lack of automated instrumentation, and just ridiculous false parity with other APM products is the laughing stock of the industry. In our use case, we have no other APM tools so we attempt to use and in 1 case out of 10 did we actually find a reported metric that was actually related to the root cause. We spent four hours parsing metric output graphs and hierarchy trees to find it. If CA is your preferred vendor and you like washing your clothes by hand instead of using an automated appliance then this tool is for you

Incentivized

• Dynatrace Network Application Monitoring (NAM), formerly DCRUM, is very useful to find the network packet flow across applications
• It shows the application behavior in terms of end-user performance
• It integrates very well with other Dynatrace components

Incentivized

• CA APM supports .Net and Java applications which are the strong areas of CA APM. It does very well in banking solutions where we are able to meet our business requirements.

Incentivized

• Its configuration requires a lot of technical and business knowledge to drive monitoring expectations to dashboards.
• DCRUM needs a robust monitoring architecture to store, analyze and visualize all collected data.
• DCRUM can't monitor the latest Microsoft Exchange versions.

• There is a steep learning curve with the tool which can make it at times daunting to use.
• APM can at times be fickle with what it can and cannot track as far as performance metrics go.
• Other than Team Center, the rest of the pieces of the tool aren't as intuitive and require more time to instrument.

Incentivized

Best of breed.

The only thing missing for a 10, would be if they texted or called you back.

We have never received any support from CA on this product

Incentivized

Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.

CA Application Performance Management (APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. CA APM is easy, proactive, intelligent and collaborative, so every user transaction becomes a loyalty-building interaction. CA Application Performance Management is an application lifecycle management solution for businesses of all sizes while we tried to use Dynatrace but as we get more familiar with CA Wily by the time we analyzed Dynatrace, we were interested to use it and see the results how it goes.

Incentivized

• It has reduced the number of war rooms as well as the number of people involved to address issues.
• It helps in utilization trending for network capacity.
• It has prevented poor solutions from hitting production.
• When the various business units launch own initiatives such as third party tools or new platforms, it's become extremly easy to detect.
• The reports help in the field of continuous improvement as any changes are immediately discovered and can be compared to history. Deviations from what you have decided as a tolerance corridor can be used to trigger alarms, both positive and negative.

• APM has allowed us to customize a dashboard view for each specific application. This allows for unique monitoring of top functions and unique alerts. It is awesome for this use.
• APM allows us better data and faster alerting compared to previous products. We moved away from another product because it was not reporting on problems accurately.
• Once set up, APM requires little management and overhead time. The setup can be somewhat time consuming, but once setup we see no issues

Incentivized