Dayforce is a people platform that simplifies HR operations. As a unified HCMS, it delivers HR, payroll, benefits, workforce management, talent, and analytics—helping organizations boost productivity, stay compliant, and make smarter decisions with embedded intelligence and personalized experiences.
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Paycom
Score 7.6 out of 10
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Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.
Paycom was before I started, so I don't know much about it. I do know that having everything in a single application has been much easier to keep track of everything and cost effective as well.
By having a single application we have seen an increase in our efficiency and an accuracy in our data. Our previous system had third party modules for many systems and they didn't do a good job "talking" to each other. Our data was often incorrect, charging employees the wrong …
Dayforce is one of the only systems that allows us to list multiple work assignments. In the fitness industry this is crucial since most team members do multiple jobs. Having everything in one place makes our jobs as administrators so much easier. Couldn't imagine using modules …
It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF …
There is a lot less room for error when everything is in one platform. All parties that need to be involved are notified in a timely manner, which allows us to provide better service for our staff. There's less paperwork with this process, and a lot less for us to worry about …
Time saving...UKG systems do not speak to each other well and it makes for time wasted and headaches. To get something done in ADP you need to make multiple calls and waste time speaking to multiple people. ADP GL creation is so complicated that I as never able to really make …
It is truly integrated. This is a plug-in product that requires a background job to run overnight for the data to sync. I can see the impact of an employee punch in payroll as soon as it happens without any extra steps.
Having everything in one place and all of the data "talking" to each other has allowed for a lot less time locating information. It also ensure that data is correct across multiple areas - payroll, job info, and benefits. We don't have to spend extra time making sure data is …
The integration between HR, Time & Benefits, and Payroll works very smoothly, which allows us to trust and rely on the data we see. We especially like the ability to be in a module and pop into People to check a pay rate or other HR data. Also, being able to see the time data …
It just makes everything easier when everything is in one location, so if an issue comes up, you have one main point of contact to help handle all modules.
Our previous provider was an all in one (for the most part) with the exception of timesheets and the LMS. Dayforce Learning has some work to do but we definitely see it being a great product in the near future. Having timesheets integrated into Dayforce has allowed us to …
The single sign-on capability of Dayforce has worked really well as long as long as you buy all the needed modules. Because each module requires an additional purchase, a company might be at a disadvantage due to budget to truly get the best of Dayforce. Other solutions have …
Paycom solved our primary needs to pay our employees and it’s furthermore solved our so many additional HR problems as well. So it’s much more advance than the other similar software.
Paycom is an all-inclusive system that has a lot to offer. We were impressed by all of the features and benefits of WorkForce, but WorkForce does not have its own payroll processing system or time clocks which was a big detractor for our organization.
All the other HCM providers are better than Paycom. Paycom misrepresented itself and does not provide the services it advocates. Moreover, it overcharges you for everything.
Features
Dayforce
Paycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Dayforce
8.1
601 Ratings
3% above category average
Paycom
7.9
389 Ratings
1% above category average
Employee demographic data
8.8524 Ratings
9.0353 Ratings
Employment history
9.0559 Ratings
8.6340 Ratings
Job profiles and administration
9.0548 Ratings
8.1341 Ratings
Workflow for transfers, promotions, pay raises, etc.
9.0552 Ratings
7.4341 Ratings
Organizational charting
6.8502 Ratings
7.5261 Ratings
Organization and location management
6.8547 Ratings
7.6298 Ratings
Compliance data (COBRA, OSHA, etc.)
7.4370 Ratings
7.2283 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Dayforce
8.5
601 Ratings
6% above category average
Paycom
8.1
402 Ratings
2% above category average
Pay calculation
9.1587 Ratings
9.1390 Ratings
Support for external payroll vendors
7.2294 Ratings
6.447 Ratings
Off-cycle/On-Demand payment
9.0153 Ratings
8.713 Ratings
Benefit plan administration
8.3475 Ratings
8.1338 Ratings
Direct deposit files
9.1573 Ratings
9.7389 Ratings
Salary revision and increment management
8.3455 Ratings
7.4323 Ratings
Reimbursement management
8.9308 Ratings
7.4219 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Dayforce
8.8
546 Ratings
10% above category average
Paycom
7.8
354 Ratings
3% below category average
Approval workflow
9.2514 Ratings
8.0337 Ratings
Balance details
8.9528 Ratings
7.6338 Ratings
Annual carry-forward and encashment
8.5433 Ratings
7.9282 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Dayforce
8.2
614 Ratings
2% above category average
Paycom
8.8
402 Ratings
9% above category average
View and generate pay and benefit information
8.5585 Ratings
9.7395 Ratings
Update personal information
8.4598 Ratings
9.6398 Ratings
View company policy documentation
7.6418 Ratings
8.7354 Ratings
Employee recognition
8.8219 Ratings
7.3192 Ratings
View job history
7.6492 Ratings
9.0316 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Dayforce
8.2
103 Ratings
2% above category average
Paycom
4.9
26 Ratings
49% below category average
Tracking of all physical assets
8.2103 Ratings
4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Dayforce
6.3
600 Ratings
18% below category average
Paycom
6.8
346 Ratings
10% below category average
Report builder
6.5591 Ratings
7.3340 Ratings
Pre-built reports
6.5591 Ratings
7.3337 Ratings
Ability to combine HR data with external data
6.0416 Ratings
5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Dayforce
8.5
393 Ratings
7% above category average
Paycom
7.9
342 Ratings
0% below category average
New hire portal
8.9383 Ratings
8.1339 Ratings
Manager tracking tools
8.2337 Ratings
7.7293 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Dayforce
8.3
256 Ratings
5% above category average
Paycom
5.6
199 Ratings
34% below category average
Corporate goal setting
7.8214 Ratings
4.236 Ratings
Individual goal setting
8.8235 Ratings
7.0186 Ratings
Line-of sight-visibility
8.2200 Ratings
4.835 Ratings
Performance tracking
8.5240 Ratings
6.3195 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Dayforce
8.0
282 Ratings
2% above category average
Paycom
7.2
247 Ratings
9% below category average
Performance plans
8.5261 Ratings
7.5228 Ratings
Performance improvement plans
8.3224 Ratings
7.2216 Ratings
Review status tracking
7.5265 Ratings
7.7222 Ratings
Review reminders
8.2260 Ratings
7.3228 Ratings
Multiple review frequency
7.7234 Ratings
6.2204 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Dayforce
8.1
130 Ratings
4% above category average
Paycom
6.8
34 Ratings
14% below category average
Create succession plans/pools
9.1103 Ratings
9.124 Ratings
Candidate ranking
7.7112 Ratings
6.830 Ratings
Candidate search
7.7118 Ratings
5.833 Ratings
Candidate development
8.1105 Ratings
5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
I think Dayforce is a great option for a large and/or Global organization. I do not think it would be the best fit for a very small company or business. It really shines for enterprise organizations with multi-locations. While a small business could use it, I would say it has too many bells and whistles that might feel overwhelming to a smaller organization.
It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.
I would say the communication post-implementation is amazing. Allie is our representative. She's amazing. Caitlin is amazing. I just met Travis last week at the office. Amazing. The communication is great and helpful, so if one of the team members don't have the answer, they can just jump in. For instance, I was on a call with Caitlin yesterday and she was like, "I'm not really sure about this answer. Let me see if I can go run it byTravis." I know he's on another call and instead of him saying blah, blah, he came over and looked at the screen and was like, do this, do this. It's a little different. So I would say the customer service is the best.
There have been a few instances of users being locked out of Ceridian due to recent upgrades. Not ideal when an employee wants to see their paystub and is suddenly have login issues.
Not the best for when an employee is transferred to another country as their employee number is locked to their SIN or SSN. And, we are required to create a new user record with a new employee number for the new country.
I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
Dayforce's high availability ensures that our HR processes are supported around the clock, which is critical for a global organization like ours. The platform is cloud-based, offering reliable access from any location at any time, allowing our employees, managers, and HR teams to stay connected regardless of time zones or geographic locations. This level of availability ensures that payroll processing, employee self-service, and real-time data access continue uninterrupted, even during peak periods or unforeseen disruptions. The system’s robust infrastructure minimizes downtime, which is vital for operations that span multiple regions. Additionally, having a centralized platform that’s always available helps keep our teams aligned, ensures compliance, and facilitates timely decision-making across all our locations.
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented.
The courses are very interactive and informative. There are classes for every topic, which allows you to make the most of the system. There are also some "go at your own pace" course which is a great option for a busy schedule.
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
I can't speak much to how it would be if we had all of these features separately since I started with Dayforce all being integrated and have no other experience, but having it all in one place has made the completion of all of these HR tasks seamless. We can direct all of our energies into the same system, and it makes it easier to field employee inquiries and to troubleshoot when we need to
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it
I think our fiscal team who handles the ROI would say that it has had a negative impact just because a lot of stuff is a la carte and we weren't aware of that before we went into a business relationship with Paycom. So I think it's had a negative impact.
