Datto SaaS Protection vs. Veeam Backup for Azure

In our experience and use of the SaaS service, it met all requirements we had. It worked really well in every single scenario that we used it for. Our company would work exclusively with Microsoft o365 so I can't speak for the Gsuite tooling. The one place I would have liked to see a bit of a facelift would be how it broke out the charge by users.

Incentivized

When migrating from on Prim to AWS then to AZure the process was a little challenging because of some of the way we configured up front but once we went from AWS to Azure it was no looking back. We didn't have the extra storage to move things around like most companies to but it worked out great and we were also able to store more cold backups on Azure due to the low cost of cold storage.

Incentivized

• Ease of set up
• Ease of management
• Good reporting

Incentivized

• Reduce storage costs and minimizing the impact on network consuption.
• Veaam Backup for Azure provides application-aware backups for Microsoft SQL Server, ensuring that our data is backed up and available for recovery correctly.
• Replication: Veeam Backup for Azure helps us to replicate our workloads to another Azure region or on-premises environment for disaster recovery purposes and compliance needs.

Incentivized

• The reporting interface could present more information regarding issues
• When you look at each tenant account, listing the open tickets for that tenant would make it easier to communicate with Datto SaaS support.

Incentivized

• Documentation around service account permissions was a little sparse when we implemented it
• It's sometimes hard to get the reason behind a (rare) job failure without going into logs
• The UI around snapshots and backups could do with some clarity around the restore points that will be available

Incentivized

Plainly, the product just works. I don't have to babysit it.

Incentivized

Still clunky compared to the on-prem version but getting better with every release. It does what it needs to do, and does it well. They are stuck with some limitations in the way Azure works so I don't know how much better they can make it but they've just added 365 backup management all from the same pane so it seems they're not done yet.

Incentivized

Great support team!

Incentivized

We also use Barracuda Backup to backup Office 365 for some of our clients who also use Barracuda Email security products. Each product is a tool, and it is necessary to understand each client's needs before determining which product is best for them. Having said that, Barracuda Backup and Datto SaaS are the two best products in my opinion.

Incentivized

Backup Exec was a very clunky application and took forever to backup to and restore from. We would backup to SSD external hard drives from a flash array, but the process still took forever to finish. Sending our data to the Azure blob storage via Veeam is a faster and more secure process than saving to the external hard drives with Backup Exec.

Incentivized

• The Datto SaaS protection is exactly what we were looking for to enable my clients back up their cloud data (M365, OneDrive, Teams, etc.).
• All Datto options are designed such that minimum daily engagement with the product is necessary to still be able to easily pick up and leave, as is the case with this one.
• In addition to its ease of use and low cost relative to its high value, we appreciate how affordable it is for us as well as our clients. I highly recommend it.

Incentivized

• We have had fast recovery of documents when needed; sub 10 minutes from start of restore to complete and in the users hands
• Easily a value add for backing up files outside of the given Microsoft retention period; piece of mind
• Easy tool to use with minimal training required to use it and set up backups
• When you do change your cloud licensing it does require manual intervention to update backup data requirements. if the business makes changes then your backup person may not know to make these changes

Incentivized