TrustRadius

Datto RMM vs. ManageEngine Endpoint Central MSP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datto RMM
Score 7.0 out of 10
N/A
Datto RMM is a cloud-based single platform to remotely monitor, manage and support the entire customer base. Users get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and reporting.N/A
ManageEngine Endpoint Central MSP
Score 0.0 out of 10
N/A
ManageEngine Endpoint Central MSP is a web-based endpoint management software that helps managed service providers manage and secure their clients' end devices across Windows, Mac, and Linux from a central console. Available both in the cloud and on-premises, it simplifies the process of endpoint management for MSPs with easier and flexible onboarding of customers, automated patch management, real-time asset management, remote troubleshooting, mobile device management,…N/A
Pricing
Datto RMMManageEngine Endpoint Central MSP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Datto RMMManageEngine Endpoint Central MSP
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—ManageEngine also offers a customized price quote.
More Pricing Information
Community Pulse
Datto RMMManageEngine Endpoint Central MSP
Features
Datto RMMManageEngine Endpoint Central MSP
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Datto RMM
1.0
Ratings
152% below category average
ManageEngine Endpoint Central MSP
-
Ratings
Virtualization monitoring1.00 Ratings00 Ratings
IT Asset Discovery1.00 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Datto RMM
1.0
Ratings
153% below category average
ManageEngine Endpoint Central MSP
-
Ratings
Remote monitoring1.00 Ratings00 Ratings
Network device monitoring1.00 Ratings00 Ratings
Activity Monitoring1.00 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Datto RMM
1.0
Ratings
153% below category average
ManageEngine Endpoint Central MSP
-
Ratings
Patch Management1.00 Ratings00 Ratings
Policy-based automation1.00 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Datto RMM
1.0
Ratings
149% below category average
ManageEngine Endpoint Central MSP
-
Ratings
Attended device access1.00 Ratings00 Ratings
Unattended device access1.00 Ratings00 Ratings
Mobile device access1.00 Ratings00 Ratings
Virtual device access1.00 Ratings00 Ratings
Multiple-display support1.00 Ratings00 Ratings
Multiple concurrent sessions1.00 Ratings00 Ratings
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User Ratings
Datto RMMManageEngine Endpoint Central MSP
Likelihood to Recommend
1.0
(0 ratings)
-
(0 ratings)
Usability
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Datto RMMManageEngine Endpoint Central MSP
Likelihood to Recommend
Very well suited for MSPs, which is where we are being allowed to use it from. Quite cheap compared to some competitors, too. It's an all-around useful tool for managing your users and their machines for keeping things up to date, tracking specs, and troubleshooting.
Jacob Boyce | TrustRadius Reviewer
Jacob Boyce
IT Manager
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No answers on this topic
Pros
  • Remotely view servers and end users systems and specifications.
  • Remotely apply updates and instllations for servers and end user systems.
  • Connect to user sessions for servers and end users systems.
Sean Ursulo | TrustRadius Reviewer
Sean Ursulo
Senior Network Engineer
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No answers on this topic
Cons
  • Their hardware was terrible. We had one product fail four times in 3 months, another fail twice in six months. Same client.
  • The RMM is poorly coded, designed and implemented.
  • Autotask was a decent integration until the integration failed and couldn't be resolved.
Verified User
Anonymous
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No answers on this topic
Usability
In my opinion, Datto RMM fails at almost everything you throw at it.
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
Our previous system was N-able RMM and while it was a good tool, the current version of Datto RMM has been better in most aspects. I personally have not used N-able in a few years and would not be able to go into too much detail about how they currently compare
Sean Ursulo | TrustRadius Reviewer
Sean Ursulo
Senior Network Engineer
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No answers on this topic
Return on Investment
  • Excellent tool to help resolve client issues quickly!
  • The developers are always trying to increase the value of the product, and it is making a difference.
Meredith Duke | TrustRadius Reviewer
Meredith Duke
Office Administrator
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No answers on this topic
ScreenShots

ManageEngine Endpoint Central MSP Screenshots

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