DataMotion vs. SolarWinds Serv-U

The Datamotion Secure Mail plug-in can be installed and used in Outlook while sending mail. In the search category, if you keep SecureMail 500 Admin and hit go, you can see how many admins there are. You can also see how many users there are and the license consumption.

Incentivized

I believe that SolarWinds Serv-U is well suited for small to medium businesses that do not require an expensive high-end FTP server. Also, once the server is configured the daily administration can be handled by less experienced IT personnel. In my opinion this product may not be the right solution a large enterprise with heavy FTP traffic.

• It gives us a view of email usage on the network, as well as a view of all email viruses hitting the mail servers. This allows us to quickly identify and respond to any security threats and ensure that their email infrastructure is protected against potential attacks.
• Tracking of communications and monitoring of audit transfers.
• filtering of email messages and encryption of sensitive customer data.

Incentivized

• The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
• Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
• The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.

• The address book interface to add users could be made simpler
• The copy and paste feature could be improved
• When composing an email the system should automatically search address book to provide less typing of Contact names already existing as a send to the person

Incentivized

• The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
• Active Directory integration is either absent or not straightforward.
• Settings and configuration aren't always intuitive.

We have more testing to do before we decide if we will make a final decision to use the product as we believe we would also implement datamotion for the acquisitions we have planned for this year

I could see DataMotion being used anywhere that needs to send confidential data or information within our outside of the workplace. This platform sends and receives emails securely. Also, the DataMotion support team response time is very helpful/appreciated and they will help you get things up and running quickly. I would definitely recommend [it].

Incentivized

Why are you asking me

Responses always seem timely and the support seems to be pretty good. We haven't really had any major issues with the software yet, so I that's the reason I gave only an 8. If something more difficult were to pop up, I'd have a little more to say on the support for the product.

Incentivized

Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.

Incentivized

Make sure to break up the implementation in phases

For us, the deciding factor was the ease with which DataMotion SecureMail could be deployed and managed. We really needed a type of product that wouldn't place too much pressure on the IT department. We also delighted with the DataMotion SecureMail's effectiveness and how drastically it would cut our spam.

Incentivized

The overall interface of SolarWinds Serv-U was better in my opinion than that of Cerberus. We had several outside users demo both and the SolarWinds desktop client was the selling point for them. Both had an option, but SolarWinds was more user friendly, which was a big plus. Everything else was pretty close between the two.

Incentivized

Ridiculous question. It’s scalable and that is why we would want to use it

• Increased efficiency with information sharing as it prevents the need for a cumbersome portal to transmit information/documentation.
• Allows for accurate detail of document timing and deadlines with the tracking of emails sent and read.
• Complies with a number of our audit industries standards for secure encrypted data transmission.

Incentivized

• Crucial for intercompany file transfers.
• Trustworthy system that comes up every time after server reboots without fail.
• Must keep paying yearly maintenance fees.