TrustRadius

Databook vs. Troops

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Databook
Score 10.0 out of 10
N/A
Databook’s main enterprise intelligence platform helps market teams quickly understand customers.N/A
Troops
Score 9.0 out of 10
N/A
Troops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
Pricing
DatabookTroops
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DatabookTroops
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.—
More Pricing Information
Community Pulse
DatabookTroops
User Ratings
DatabookTroops
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
8.5
(0 ratings)
User Testimonials
DatabookTroops
Likelihood to Recommend
No answers on this topic
If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
Verified User
Anonymous
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Pros
No answers on this topic
  • Troops reduces the amount of time reps spend in SFDC
  • Troops reminds users to log calls at the end of every day for better compliance
Emily Wilhoit | TrustRadius Reviewer
Emily Wilhoit
Director of Partnerships
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Cons
No answers on this topic
  • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
  • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
Verified User
Anonymous
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Support Rating
No answers on this topic
I personally haven't had to deal with Troops customer support. However, I went to a Troops hosted event in Santa Monica recently and it was amazing!
Ariel Ezekiel | TrustRadius Reviewer
Ariel Ezekiel
Business Development Manager
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Alternatives Considered
No answers on this topic
We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
Brendan O'Neil | TrustRadius Reviewer
Brendan O'Neil
Go-To-Market Lead
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Return on Investment
No answers on this topic
  • The biggest positive has to be the time put back in my day.
Verified User
Anonymous
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ScreenShots