TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Troops

    Score9 out of 10
    N/ATroops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
    Pricing
    Troops
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Troops
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Troops
    Considered Both Products
    Troops, Inc.
    Chose Troops
    We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
    Incentivized
    Chose Troops
    The only technology that does similar stuff is Salesforce. The difference is that it is a lot more of a manual process only using Salesforce. Troops streamline the process; it works on top of Salesforce and brings all the import sales info all to your Slack. I recommend Troops …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Troops
    Small Businesses
    Mediafly
    Score7.7 out of 10
    Medium-sized Companies
    Mediafly
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Troops
    Likelihood to Recommend
    8.0
    (9 ratings)
    Support Rating
    8.5
    (5 ratings)
    User Testimonials
    Troops
    Likelihood to Recommend
    Troops, Inc.
    If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
    Incentivized
    Read full review
    Pros
    Troops, Inc.
    • Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
    • Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.
    Incentivized
    Read full review
    Cons
    Troops, Inc.
    • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
    • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
    Incentivized
    Read full review
    Support Rating
    Troops, Inc.
    Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.
    Incentivized
    Read full review
    Alternatives Considered
    Troops, Inc.
    We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
    Incentivized
    Read full review
    Return on Investment
    Troops, Inc.
    • Accurate forecasting.
    • Streamlines our agenda.
    Incentivized
    Read full review
    ScreenShots