Dashlane Password Manager vs. Passly by ID Agent

Dashlane Password Manager works really well for situations where we need to share access to client portals or government filing sites, since multiple people can log in without ever seeing the actual password and we can cut off access right away when it’s no longer needed. It is also great for onboarding and offboarding since new hires or interns can get the logins they need quickly and we don’t have to pass around spreadsheets. Another strong use case is meeting compliance expectations because it shows clients we are serious about security and password hygiene. Where it’s less useful is in environments that already use single sign-on since that already centralizes access and makes Dashlane Password Manager feel redundant. It can also be a little frustrating if you rely heavily on mobile since the autofill doesn’t always work smoothly across different apps.

Incentivized

From my experience, Kaseya made a mistake with Passly. It does not work correctly. When it does work it is very delayed causing issues for logging into the system. When Kaseya was contacted they could not find users at all. When they finally found the users they could not edit it needing them to escalate to development to fix accounts.

Incentivized

• Ensuring secure & unique passwords created for each account.
• Allowing the company to see a "security score" of how secure the team's password management is.
• Sharing passwords securely between employees.
• A "vault" for storing other secure information (notes, credit cards, etc.)
• Free Hotspot Shield VPN included in our tier of accounts.

Incentivized

• AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
• AuthAnvil applications are easy for the end-user to install.
• AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

Incentivized

• Initial setup was a little difficult.
• User SSO invite and sign on would not work at first but this seems to have been improved/fixed.
• The extension on websites doesn't work sometimes and will need to be refreshed if you open a new tab but have already logged in before.

Incentivized

• Web interfaces are relatively complex, not entirely ready for end-users
• Token transfers are slightly cumbersome (e.g. moving from hard to soft-token and vice-versa)
• It remains as a separate, local AD-driven solution, independent from external, rising auth platforms (e.g. Azure)

Incentivized

It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.

Incentivized

Dashlane Password Manager is great for the price. Some feature sets of competitors are lacking, but I'm happy with what we get for the spend. We are a small enough company that I can walk people through the steps, and it isn't something that comes up enough to complain about. Password generation, storage and use are all great.

Incentivized

Simplicity of use combined with price and low system resources.

Incentivized

We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.

Incentivized

They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

Incentivized

I use Proton Pass in my personal life as part of the Proton suite of products, and it's a fantastic, lightweight, and robust service. I personally prefer supporting a solid, privacy, freedom focused company with my personal money, but as far as comparing goes, I'd say Dashlane wins the intuitive interface battle with ProtonPass (not that it's terrible), but ProtonPass wins for listening to customers and developing a dedicated desktop application. As for the comparison with LastPass, I think LastPass might nudge out Dashlane for the intuitive score, but they are practically both at the same level in every way. I'd be happy to use either one

Incentivized

We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.

Incentivized

• We constantly preach security, Dashlane Password Manager has provided us a means to improve our security posture
• Employees love the ease of use and the ability to keep all password in one place
• Employees feel more secure as they are able to use Dashlane Password Manager for personal protection as well

Incentivized

• Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
• AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.

Incentivized