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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Darktrace

    Score8.9 out of 10
    N/ADarktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A

    KnowBe4 PhishER/PhishER Plus

    Score9.1 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $0.75

    per month (billed annually) per seat

    Pricing
    DarktraceKnowBe4 PhishER/PhishER Plus
    Editions & Modules
    No answers on this topic
    3001-5000 Monthly Pricing Per Seat
    $0.75
    per month (billed annually) per seat
    2001-3000 Monthly Pricing Per Seat
    $0.85
    per month (billed annually) per seat
    1001-2000 Monthly Pricing Per Seat
    $1.00
    per month (billed annually) per seat
    501-1000 Monthly Pricing Per Seat
    $1.15
    per month (billed annually) per seat
    101-500 Monthly Pricing Per Seat
    $1.50
    per month (billed annually) per seat
    Offerings
    Pricing Offerings
    DarktraceKnowBe4 PhishER/PhishER Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DarktraceKnowBe4 PhishER/PhishER Plus
    Considered Both Products
    Darktrace
    No answer on this topic
    KnowBe4
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    96%
    Would buy again
    103 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    99%
    Delivers good value for the price
    103 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    96%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    96%
    Lived up to sales and marketing promises
    94 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    94%
    Implementation went as expected
    94 Answers
    Features
    DarktraceKnowBe4 PhishER/PhishER Plus
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Darktrace and KnowBe4 PhishER/PhishER Plus
    Feature
    Darktrace
    -
    Ratings
    KnowBe4 PhishER/PhishER Plus
    8.6
    94 Ratings
    2% below category average
    Company-wide Incident Reporting00 Ratings8.776 Ratings
    Integration with Other Security Systems00 Ratings8.572 Ratings
    Centralized Dashboard00 Ratings8.793 Ratings
    Machine Learning to Prevent Incidents00 Ratings8.679 Ratings
    Live Response for Rapid Remediation00 Ratings8.680 Ratings
    Best Alternatives
    DarktraceKnowBe4 PhishER/PhishER Plus
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score9 out of 10
    No answers on this topic
    Enterprises
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DarktraceKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    8.7
    (11 ratings)
    8.8
    (99 ratings)
    Likelihood to Renew
    9.7
    (2 ratings)
    8.3
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    7.9
    (14 ratings)
    Support Rating
    9.4
    (2 ratings)
    8.2
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    DarktraceKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    Darktrace
    Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
    Incentivized
    Read full review
    KnowBe4
    PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
    Incentivized
    Read full review
    Pros
    Darktrace
    • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
    • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
    • Darktrace comes with it autonomous AI model detection and responses capabilities.
    • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
    Read full review
    KnowBe4
    • One platform that integrates reported emails and using PhishFlip to educated staff.
    • Automation to remove malicious emails from mailboxes.
    • Instantly report back to users if an email is safe or malicious.
    • Easily review vital technical information to help you make a decision if an email is a threat.
    • Allow comments to be left from staff and IT.
    Incentivized
    Read full review
    Cons
    Darktrace
    • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
    Incentivized
    Read full review
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Likelihood to Renew
    Darktrace
    It's a powerfull product that help administrators to provide email security to our organization.
    Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
    They're improving the product releasing continuous updates and have mobile phone app to manage it.
    Incentivized
    Read full review
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Usability
    Darktrace
    The Darktrace toolset is very expansive, allowing it to handle many different tasks, but this leads to a user interface that is sometimes not at all intuitive. Icons don't always make sense visually, and the associated tool tips do not always provide enough detail on what action the button performs
    Incentivized
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    KnowBe4
    I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
    Incentivized
    Read full review
    Support Rating
    Darktrace
    Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
    Incentivized
    Read full review
    KnowBe4
    Responses to questions were answered quickly and accurately.
    Read full review
    Implementation Rating
    Darktrace
    No answers on this topic
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Alternatives Considered
    Darktrace
    We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
    Incentivized
    Read full review
    KnowBe4
    Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
    Incentivized
    Read full review
    Return on Investment
    Darktrace
    • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
    • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
    • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
    Incentivized
    Read full review
    KnowBe4
    • Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
    • KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
    • KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.