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D-Store POS vs. Oracle Hospitality - MICROS POS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    D-Store POS

    N/AN/AD-store is an omnichannel POS solution for taking orders and payments in retail, and F&B. Users can manage dine-in, pickup, and delivery orders. D-store aggregates online orders from third-party delivery marketplaces, consolidates online orders from delivery platforms onto one POS system, and syncs menus in real time. An online store can also make it easy for customers to place orders directly from the table or on-the-go through Google , social media or payment wallets. D-store accepts…N/A

    Oracle Hospitality - MICROS POS

    Score1 out of 10
    N/AOracle Hospitality is the successor to MICROS eCommerce software, modular software dedicated to the needs of airlines, hotels and resports, sport venues, restaurants and bars, and others. The MICROS Point-of-Sale (PoS) systems are available and now offered by Oracle since the acquisition of MICROS Systems in 2014, and are now part of the Oracle Hospitality Suite.N/A
    Pricing
    D-Store POSOracle Hospitality - MICROS POS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    D-Store POSOracle Hospitality - MICROS POS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    D-Store POSOracle Hospitality - MICROS POS
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    Toast Point of Sale
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    D-Store POSOracle Hospitality - MICROS POS
    Likelihood to Recommend
    -
    (0 ratings)
    1.0
    (5 ratings)
    User Testimonials
    D-Store POSOracle Hospitality - MICROS POS
    Likelihood to Recommend
    Ant International
    No answers on this topic
    Oracle
    In my experience, there has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution.
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    Pros
    Ant International
    No answers on this topic
    Oracle
    • Real time sales
    • Real time labor costs
    • Integration with account software
    Incentivized
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    Cons
    Ant International
    No answers on this topic
    Oracle
    • Support is awful. Oracle does not directly support end-users and depends on resellers to offer support. So if there is a bug or breaking change, we have to jump through hoops to get something fixed.
    • Does not play well with other software or interfaces. There are interfaces but they lack a serious amount of features that are crucial to our business.
    • The guest facing hardware does not hold up to constant use very well.
    • The backend hardware is lacking in PCI compliance and is not meant for enterprise use.
    • The software itself looks as if it is stuck in the early 2000s and there has been no sign of an update in many years.
    • Reporting is difficult to set up and use and you have to rely on third-party reporting to get decent usable reports.
    Incentivized
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    Alternatives Considered
    Ant International
    No answers on this topic
    Oracle
    We've stayed with MICROS mainly due to that's how we've always operated and to switch operating POS systems would be a HUGE learning curve for everyone involved.
    Incentivized
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    Return on Investment
    Ant International
    No answers on this topic
    Oracle
    • Micros has allowed us to leverage our margin by using our own credit processor and loyalty program. We've seen success from both of these platforms (not Micros) and have been able to save money on the extra costs of using Micros.
    Incentivized
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    ScreenShots

    D-Store POS Screenshots

    Screenshot of D-Store POS appearing across platforms.Screenshot of the interface to order and pay anywhere, which caters to merchants of all sizes and types.Screenshot of how customers can order and pay directly from their phone; whether on-premise, at home, or on-the-go.