D&B Connect vs. ZoomInfo Operations

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
D&B Connect
Score 8.4 out of 10
N/A
D&B Connect is an AI-driven Data Management Platform based on the D&B Cloud that provides businesses with customer data and market insights. With D&B connect, users can collaborate on data management tasks, visualize, monitor, and benchmark data, as well as assess overall data health. Integrations with Master Data Management Platforms, Customer Data Platforms, and CRMs enable automated data updates and anomaly detection through the identity resolution engine. MAP integrations allow for the…N/A
ZoomInfo Operations
Score 8.3 out of 10
N/A
ZoomInfo OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.N/A
Pricing
D&B ConnectZoomInfo Operations
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
D&B ConnectZoomInfo Operations
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing is offered on a customized basis. Buyers should contact D&B for specific quotes.
More Pricing Information
Community Pulse
D&B ConnectZoomInfo Operations
Features
D&B ConnectZoomInfo Operations
Data Quality
Comparison of Data Quality features of Product A and Product B
D&B Connect
7.6
16 Ratings
14% below category average
ZoomInfo Operations
8.2
2 Ratings
6% below category average
Data source connectivity7.816 Ratings8.22 Ratings
Data profiling7.316 Ratings8.82 Ratings
Master data management (MDM) integration7.613 Ratings00 Ratings
Data element standardization7.314 Ratings7.82 Ratings
Match and merge7.714 Ratings8.62 Ratings
Address verification8.216 Ratings7.42 Ratings
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D&B ConnectZoomInfo Operations
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User Ratings
D&B ConnectZoomInfo Operations
Likelihood to Recommend
8.4
(30 ratings)
9.0
(116 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(6 ratings)
Usability
7.9
(14 ratings)
9.0
(16 ratings)
Availability
10.0
(1 ratings)
9.1
(1 ratings)
Performance
10.0
(1 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
8.5
(4 ratings)
Online Training
10.0
(1 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
9.1
(1 ratings)
Product Scalability
10.0
(1 ratings)
9.1
(1 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
9.1
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
D&B ConnectZoomInfo Operations
Likelihood to Recommend
Dun & Bradstreet
Overall, the program can assist any size company with all credit
reference needs. We have not run into any issues other than the overall
cost of the program and the fact that you have to use additional funds
to seek information on international customers.
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ZoomInfo
ZoomInfo is well suited for a new company that needs to load a CRM, or has a CRM thats over 18 months old and needs to be refreshed. Itd really only be inappropriate if you had 100 or less customers and knew them all well, or you aren't in B2B Sales.
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Pros
Dun & Bradstreet
  • Searching people who have the intent to buy your services or products.
  • It has as very good filter that helps pinpoint your targeted audience.
  • It has a large pool of contacts within the company, so helps to reach out to the right person via several connections.
  • The data available is fresh and current.
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ZoomInfo
  • EverString allows us to build account lists based off in-depth firmographic or technographic data. It's far more accurate than trying to build these lists any other way.
  • EverString is fast. Where it might've previously taken us weeks to build lists of this quality, we now can build them in a matter of minutes (and have them ready to be published in a couple of hours).
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Cons
Dun & Bradstreet
  • in my opinion having to split usage between United States and International does not make sense on why this needs to be done....recommend eliminating this
  • need for improvement on error resolution....when an error is found the D&B resolution team is EXTREMELY difficult to work with...very clunky and automated when there is a need for personnal interaction
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ZoomInfo
  • Lower pricing tier, some other zoom products have freemium versions which would be nice
  • Faster import/export time for data, depending on the size of the data, it may take close to more than a few minutes.
  • Merging data does not always report 100% of data merged.
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Likelihood to Renew
Dun & Bradstreet
Great tool
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ZoomInfo
Would love to keep everstring as part of our tech stack in the future. if we ever have to move from everstring it will be due to budget not the solution itself.
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Usability
Dun & Bradstreet
For more advanced uses, it's hard to get it functioning properly right out of the box. It definitely takes some fiddling to get the systems up and running, especially if you have multiple streams of data that need to be managed across systems.
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ZoomInfo
List uploads for enhancements and the fact that RingLead is powerful and useful make my life as an analyst super easy. I can upload files in bulk and know that everything is mapping correctly without manually going line by line.
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Reliability and Availability
Dun & Bradstreet
No answers on this topic
ZoomInfo
No problems
Read full review
Performance
Dun & Bradstreet
No answers on this topic
ZoomInfo
Had very good experience when using it
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Support Rating
Dun & Bradstreet
Great Support
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ZoomInfo
I’ve had one support request that was addressed and resolved within 30 minutes
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Online Training
Dun & Bradstreet
No answers on this topic
ZoomInfo
It was helpful
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Implementation Rating
Dun & Bradstreet
Very Satisfied
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ZoomInfo
Have a plan on how you're going to evaluate. We had a two-month trial period, but a six-month average lead cycle time, making it impossible to evaluate on a purely new-business ROI basis within the trial. We applied the model to our prior data, which demonstrated how much time and effort was devoted to accounts that weren't going to close
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Alternatives Considered
Dun & Bradstreet
Not at the top, but pretty good compared to others. The price and overall usability of the solution would put it in the top 5 options from what I have used. If D&B can make more updates and improvements, then there is potential to be better in the near future.
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ZoomInfo
This was the other tool we reviewed, but the OS applications were more detailed and had better results. Although still a good tool it just did not fit our scope for our sales group. Have yet to find any of the ZoomInfo tools to not be but quality and informational applications. So highly recommend them.
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Contract Terms and Pricing Model
Dun & Bradstreet
slightly on the higher side but worth it.
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ZoomInfo
No answers on this topic
Scalability
Dun & Bradstreet
No answers on this topic
ZoomInfo
Hasn’t experienced any issues to doubt reliability
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Return on Investment
Dun & Bradstreet
  • ROI can be achieved anywhere between 6 to 12 months depending upon your business.
  • The product is expensive but the data provided is good to an extent and a big sale can help achieve your ROI.
  • The data accuracy sometimes can be bad leading to bad domain reputation.
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ZoomInfo
  • Generate more pipeline - indirectly. Data from anywhere still needs to be transformed and used for a business objective.
  • Saved time in doing research and data population.
  • Assuming a business will purchase a data vendor, the comparison between other vendors is a factor of cost, functionality, and data quality. ZoomInfo has higher costs typically - which would lower the ROI - but with proper incentives or discounts, the comparative ROI grows.
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ScreenShots