CyberArk Workforce Identity vs. OpenText Identity and Access Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CyberArk Workforce Identity
Score 8.0 out of 10
N/A
CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity,…N/A
OpenText Identity and Access Management
Score 7.2 out of 10
N/A
Based on the former Covisit and now part of the OpenText Business Network Cloud, OpenText Identity and Access Management is a cloud-based identity and access management system that enables secure, efficient engagement and collaboration across large third-party ecosystems. The IAM solution is comprised of cloud-native technologies, built-in security frameworks and digital processes to scale third-party access in a non-linear fashion.N/A
Pricing
CyberArk Workforce IdentityOpenText Identity and Access Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CyberArk Workforce IdentityOpenText Identity and Access Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CyberArk Workforce IdentityOpenText Identity and Access Management
Features
CyberArk Workforce IdentityOpenText Identity and Access Management
Identity Management
Comparison of Identity Management features of Product A and Product B
CyberArk Workforce Identity
9.0
Ratings
11% above category average
OpenText Identity and Access Management
7.2
Ratings
12% below category average
ID-Management Access Control9.00 Ratings7.20 Ratings
ID Management Single-Sign On (SSO)9.00 Ratings7.70 Ratings
Multi-Factor Authentication9.00 Ratings7.20 Ratings
Password Management9.00 Ratings7.70 Ratings
Account Provisioning and De-provisioning9.00 Ratings5.50 Ratings
ID Management Workflow Automation9.00 Ratings7.20 Ratings
ID Risk Management9.00 Ratings7.70 Ratings
User Ratings
CyberArk Workforce IdentityOpenText Identity and Access Management
Likelihood to Recommend
9.0
(0 ratings)
7.2
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
6.8
(0 ratings)
Support Rating
9.0
(0 ratings)
7.2
(0 ratings)
User Testimonials
CyberArk Workforce IdentityOpenText Identity and Access Management
Likelihood to Recommend
Centrify Identity Service is well suited for nearly any organization, especially ones utilizing Active Directory for user management. It is especially well suited for organizations looking to reduce internal resource use, because it's easy to maintain and manage. Its features also allow you to free up resources previously dedicated to the provisioning and deprovisioning of Office 365/Salesforce users (as well as other applications).
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Team has been great. However, product needs lots of customization and this requires significant cost outside of licensing model.
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Pros
  • Single Sign-on Integration is easy and complete configuration is UI driven with lots of help tips
  • RESTFul APIs for Multi-factor Authentication is easy to use and implement. Also, Centrify supports all new Security features for Multi Factor Authentication and hence you can easily select and configure different challenges based on the policies and roles for the user.
  • Lots of Built-in reports available for normal day to day auditing.
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  • Good personnel/team
  • Small company type customer service gives ease of access and sense of urgency
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Cons
  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
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  • Additional automation capabilities on the platform
  • More configuration-driven approach
  • Passwordless authentication
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Likelihood to Renew
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
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Usability
No answers on this topic
Product needs high level of customization to compete with other products in this space.
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Support Rating
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
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  • Dedicated customer success manager and deployment manager
  • 1-800-like 24/7 support
  • Very responsive technical team
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Alternatives Considered
We started off using ADFS from Microsoft, which took most of a day to get fully functional and nearly a week to get fully optimized. The documentation was inconsistent with ADFS and there was no real support without opening a Microsoft Premier Support ticket. At the time, if you turned on Multi-Factor Authentication (MFA) for Office 365, it turned it on for everything without any granularity. Our Information Security department said that MFA was a requirement for offsite access to our email systems, but users didn't need MFA when onsite. We looked at Okta, OneLogin, and Centrify at the same time. Centrify was the only one that responded quickly and offered a free POC with support included. We tried to deploy the Okta solution on our own, but ran into issues due to some of our non-standard AD configuration. We never received a return call from OneLogin. The Centrify POC took about 15 minutes to complete for basic functionality and a couple of hours to work out the issues related to our environment. We have been very happy with the Centrify solution and went live with our POC.
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OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
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Return on Investment
  • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
  • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
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  • Improved customer experience through a single identity across multiple business units
  • Single bundled pricing model for features like SSO, MFA, directory services, identity event streaming, API usage, service-package-based access
  • Reduced identity and access complexity when compared to on-premises based implementations
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ScreenShots

CyberArk Workforce Identity Screenshots

Screenshot of Admin PortalScreenshot of Identity LoginScreenshot of SWS PortalScreenshot of UBA PortalScreenshot of User Portal