Cvent Event Diagramming vs. FCS Hospitality Operations Management

It's the best software I've used. It allowed me to collaborate on a huge event with multiple stakeholders to ensure the main planner understood the venue and capacity issues. It's also allowed me to realize the scope of venue needs and abilities. Very helpful in visualizing a space

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It is appropriate for running a hotel and using it to maintain pertinent information needed across the board for customers, requests, tracking trends and revenue.

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Independently Invited by TrustRadius

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• Scaling - I love that you can scale a layout in the program, and it tends to be pretty spot on. For example, we could have 20 different measurements for a street, once we type in a single measurement the rest auto fills (and is REALLY close to accurate).
• Uploading - I love that you can upload images and mark all over them. Particularly, you can upload google earth images for outside festivals, and scale them accordingly.
• Creating - In the program you can create a diagram based on the size of the room. For example, if you know you have a 40x80 tent, you can make a custom layout and build the whole thing.
• Setup Templates - These templates make it easy for you to auto fill an entire room with rounds, rectangles or other formations without having to fill them all in individually.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Tracking pertinent cusomter information.
• Providing a one stop solution to handling multiple needs for the hotel.
• Storing and computing data needed to monitor revenue and trends etc.
• Providing multiple solution for services such as housekeeping, communication among depts, and concierge.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Room for improvement would be that at times the system runs a little slower than we would like it to. When you are busy you need things to be at its best especially when creating a seamless experience for your guests.
• Keeping up to date with the ever growing software and adding a few more perks or enhancements.
• Shortening the time it takes to fix glitches in the system.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The program is amazing and there wouldn't be a reason not to continue. Go with what works, and this works.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Cvent Diagramming really does cover the bases for us. It's an easy to use program that anyone can figure out. It's got collaboration features so we can share with clients and they can make their own edits. Venues can send us there floorplans and send directly to us for edits. Overall: their templates, table numbering feature, measuring, scaling and shape/object tools make building floorplans easy

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.

It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to vendors as well

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The system is really easy to use and to implement into your business. Training for the software is fairly easy which is important for new hires and so forth. When you think about any company which provides services in numerous ways, you really want a program that can be seamless throughout the department's and this software does just that.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Has saved us 10+ staff hours per event.
• Has streamlined our registration and check-in process, saving us an hour+ on-site, plus ensuring a safer and more enjoyable experience for staff and attendees.
• Has saved us up to $1,000+ for signature events when managing F&B budget items.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• So far it has been an overall positive experience. It is easy to use, easy to train employees, and easy to implement into your business.
• It is very beneficial for tracking analytics and running much needed data to watch for trends.
• You can literally track everything down: hospitality needs, bedding costs, shipments, etc.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info