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Cvent Onsite Solutions vs. Webex Events (formerly Socio)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cvent Onsite Solutions

    Score9.4 out of 10
    N/AAllianceTech is now Cvent Onsite Solutions. The product promises to help you deliver efficient, engaging, and measurable onsite experiences, regardless of the size or complexity of your meeting or event. Featuring check-in and badging, attendee tracking, lead capture, reporting and analytics, mobile event apps, and social amplification display.N/A

    Webex Events (formerly Socio)

    Score8.5 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
    Pricing
    Cvent Onsite SolutionsWebex Events (formerly Socio)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cvent Onsite SolutionsWebex Events (formerly Socio)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cvent Onsite SolutionsWebex Events (formerly Socio)
    Considered Both Products
    Cvent
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    98%
    Would buy again
    63 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    58 Answers
    Features
    Cvent Onsite SolutionsWebex Events (formerly Socio)
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Cvent Onsite Solutions and Webex Events (formerly Socio)
    Feature
    Cvent Onsite Solutions
    8.5
    5 Ratings
    2% above category average
    Webex Events (formerly Socio)
    8.4
    10 Ratings
    1% above category average
    Responsive Design for Web Access9.44 Ratings8.210 Ratings
    Mobile Application8.15 Ratings8.510 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.93 Ratings8.310 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cvent Onsite Solutions and Webex Events (formerly Socio)
    Feature
    Cvent Onsite Solutions
    9.7
    5 Ratings
    12% above category average
    Webex Events (formerly Socio)
    9.3
    9 Ratings
    8% above category average
    Calendar integration8.94 Ratings10.01 Ratings
    Meeting initiation9.92 Ratings10.01 Ratings
    Integrates with social media9.92 Ratings10.01 Ratings
    Record meetings / events10.01 Ratings8.18 Ratings
    Slideshows10.01 Ratings9.01 Ratings
    Event registration9.54 Ratings8.87 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cvent Onsite Solutions and Webex Events (formerly Socio)
    Feature
    Cvent Onsite Solutions
    10.0
    3 Ratings
    19% above category average
    Webex Events (formerly Socio)
    7.6
    8 Ratings
    8% below category average
    Live chat10.03 Ratings7.58 Ratings
    Audience polling10.03 Ratings7.77 Ratings
    Q&A10.03 Ratings7.58 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cvent Onsite Solutions and Webex Events (formerly Socio)
    Feature
    Cvent Onsite Solutions
    9.7
    5 Ratings
    15% above category average
    Webex Events (formerly Socio)
    8.4
    7 Ratings
    1% above category average
    User authentication9.55 Ratings8.47 Ratings
    Participant roles & permissions9.55 Ratings8.57 Ratings
    Confidential attendee list10.04 Ratings8.57 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Cvent Onsite Solutions and Webex Events (formerly Socio)
    Feature
    Cvent Onsite Solutions
    8.3
    5 Ratings
    2% below category average
    Webex Events (formerly Socio)
    8.5
    8 Ratings
    0% above category average
    Branding options8.54 Ratings8.27 Ratings
    Integration to Marketing Automation7.52 Ratings00 Ratings
    Attendee list export9.05 Ratings8.88 Ratings
    Virtual Event
    Comparison of Virtual Event features of Cvent Onsite Solutions and Webex Events (formerly Socio)
    Feature
    Cvent Onsite Solutions
    9.5
    5 Ratings
    13% above category average
    Webex Events (formerly Socio)
    7.8
    9 Ratings
    6% below category average
    Registration, RSVP, and ticketing9.95 Ratings7.96 Ratings
    Email marketing8.44 Ratings10.01 Ratings
    Livestreaming10.02 Ratings7.38 Ratings
    Audience engagement8.94 Ratings7.69 Ratings
    Event recording10.01 Ratings8.08 Ratings
    Virtual booths10.02 Ratings6.27 Ratings
    Networking9.53 Ratings7.38 Ratings
    Event analytics9.55 Ratings8.18 Ratings
    Best Alternatives
    Cvent Onsite SolutionsWebex Events (formerly Socio)
    Small Businesses
    Whova
    Score8.9 out of 10
    Whova
    Score8.9 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    Splash
    Score6.8 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    CrowdCompass
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cvent Onsite SolutionsWebex Events (formerly Socio)
    Likelihood to Recommend
    9.4
    (9 ratings)
    8.8
    (60 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    9.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (3 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Cvent Onsite SolutionsWebex Events (formerly Socio)
    Likelihood to Recommend
    Cvent
    I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
    Incentivized
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    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
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    Pros
    Cvent
    • Allows a smoother process for attendees
    • Allows our staff more time to focus on other onsite tasks during the conference
    • Shifts to more of a digital process rather than relying on paper/by hand check ins
    Incentivized
    Read full review
    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
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    Cons
    Cvent
    • I have had issues with them sending the correct printers in the past, but it doesn't happen often. And when they do, they ship overnight to correct the issue.
    • It's an expensive option - they tend to Nickel and Dime.
    • The app/gamification features are still not perfect. I've had several issues with games on the day of.
    Incentivized
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    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
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    Likelihood to Renew
    Cvent
    No answers on this topic
    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
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    Usability
    Cvent
    Cvent Onsite Solutions is very user friendly and easy for those who are not very tech savvy. My first time using On-Arrival went very smoothly while onsite for a program due to the prior training that was provided by Cvent Onsite Solutions in our OSS training. Overall, it allows for tech integrations to be utilized easily.
    Read full review
    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
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    Support Rating
    Cvent
    The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
    Incentivized
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    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
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    Alternatives Considered
    Cvent
    • One not listed here is iCapture. We use iCapture right now for lead capture. It's easy to use and priced well, and we leverage all of our events. It's easy to use the tool.
    • Moved away from Aventri/E-Touches quickly after being stuck in a 3-year contract. We started with Cvent Onsite Solutions (formerly AllianceTech), and procurement moved us to Aventri. After a good battle, we were able to move back to Cvent Onsite Solutions (formerly AllianceTeach).
    Incentivized
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    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
    Read full review
    Return on Investment
    Cvent
    • We receive great feedback on registration processes
    • Clients are always impressed by the app
    • Our team trusts Cvent Onsite Solutions as a platform, and this confidence improves performance
    Incentivized
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    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
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    ScreenShots

    Cvent Onsite Solutions Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.