TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crystal

    Score7.1 out of 10
    Small Businesses (1-50 employees)
    Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades. Crystal gives independent jewelers inventory management capabilities with custom attributes linked between transactions, clients and accounts. The iOS…N/A

    Epicor Propello

    N/AN/AEpicor Propello is a cloud-based retail management system designed for independent retailers, featuring point of sale, inventory management, pricing, and analytics capabilities.N/A
    Pricing
    CrystalEpicor Propello
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CrystalEpicor Propello
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CrystalEpicor Propello
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Epicor Eagle
    Score7.9 out of 10
    Epicor Eagle
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrystalEpicor Propello
    Likelihood to Recommend
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CrystalEpicor Propello
    Likelihood to Recommend
    Crystal
    All of our applications server in the new company that we bought are windows based, despite that there are other alternative to build the report and dashboard, it is something that has worked wonder for us, apart from it is only available in Windows and indexing data that might eat the resource, I still see the application as one of the major player for reporting
    Read full review
    Epicor Software
    ORIGINAL answer (7): well suited for mid-size retailers that plan centrally; less suited when stores need to plan locally on mobile.
    Read full review
    Pros
    Crystal
    • Consolidate data from several data sources
    • Low to no code report generation
    • Configurable
    Read full review
    Epicor Software
    • Interface extremely easy to learn and use from back end to front end user.
    • Customer service is extremely responsive. Tickets are reponded to and taken care of quickly.
    • Reporting features are easy to use and get the information you are looking for.
    Incentivized
    Read full review
    Cons
    Crystal
    • This is bound for Windows OS, hard to find similar alternative on other OSs
    • Be careful in Indexing your data, as it will consume resources
    Read full review
    Epicor Software
    • MOBILE APP or better mobile browser capabilities. I can view things from my phone but it is not easy and I have to rotate orientations several times to get the information on my phone
    Incentivized
    Read full review
    Usability
    Crystal
    No answers on this topic
    Epicor Software
    Most planners learn the core screens within a week, but report building still takes practice.
    Read full review
    Alternatives Considered
    Crystal
    We tried to explore other options but we didn't explore other options too long as it will risk our business process and business outcome, as what we want from the processes in both reports and dashboard are giving us a satisfactory result, so familiarity is why we still using it till today and some foreseeable future
    Read full review
    Epicor Software
    Clover is a nice system for a small one or two location enterprise, but with Epicor it is full service and the credit card processing fees are much more affordable as well.
    Incentivized
    Read full review
    Return on Investment
    Crystal
    • Without the application, our lending business will be in complete stop, as our applications are wrote in Windows based
    • We are processing 300 Loans/Month, taking it as $10000 per loan, having this not working properly will cost potential $150.000 revenue
    Read full review
    Epicor Software
    • TV increase by being able to track sales easier
    • increases sales by preventing downtime with internet outages
    • increased manager production due to ease of training on the POS for new cashiers.
    Incentivized
    Read full review
    ScreenShots

    Crystal Screenshots

    Product screenshot

    Epicor Propello Screenshots

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