Crystal vs. Epicor Propello

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crystal
Score 7.1 out of 10
Small Businesses (1-50 employees)
Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades. Crystal gives independent jewelers inventory management capabilities with custom attributes linked between transactions, clients and accounts. The iOS…N/A
Epicor Propello
Score 0.0 out of 10
N/A
Epicor Propello is a cloud-based retail management system designed for independent retailers, featuring point of sale, inventory management, pricing, and analytics capabilities.N/A
Pricing
CrystalEpicor Propello
Editions & Modules
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Offerings
Pricing Offerings
CrystalEpicor Propello
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CrystalEpicor Propello
Small Businesses
Lightspeed Retail
Lightspeed Retail
Score 6.8 out of 10
Lightspeed Retail
Lightspeed Retail
Score 6.8 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
CrystalEpicor Propello
Likelihood to Recommend
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
CrystalEpicor Propello
Likelihood to Recommend
Crystal
All of our applications server in the new company that we bought are windows based, despite that there are other alternative to build the report and dashboard, it is something that has worked wonder for us, apart from it is only available in Windows and indexing data that might eat the resource, I still see the application as one of the major player for reporting
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Epicor Software
Epicor Propello is incredibly user friendly from both a front-end user and a back-end user. Cashiers have an ease in learning the software and everything they need is on the screen in front of them. This means that even if they were to forget how something works, it is present on the screen if they look for it. Back end is easy to work with also. We have slowly progressed to using the different features this offers including tracking and maintaining supplies, new goods and donations. They are straight forward on how to use, and the support team has always been there for us when we have had any questions. They are rolling out a BETA this mid-year to allow companies to build out their own data-based reporting platform that I am really looking forward too.
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Pros
Crystal
  • Consolidate data from several data sources
  • Low to no code report generation
  • Configurable
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Epicor Software
  • Customization
  • customer service
  • reporting
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Cons
Crystal
  • This is bound for Windows OS, hard to find similar alternative on other OSs
  • Be careful in Indexing your data, as it will consume resources
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Epicor Software
  • Entering monthly/yearly budgets is time consuming and clunky
  • Printing tags to a roll vs a paper printer is more complicated to set up
  • item lookup from the front of the POS screen doesnt pull items. Have to hit search to pull up item list.
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Usability
Crystal
No answers on this topic
Epicor Software
It is honestly just so easy to use and setup. This has helped our culture at work a ton! The crew used to get very nervous about running register, that is not the case anymore
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Alternatives Considered
Crystal
We tried to explore other options but we didn't explore other options too long as it will risk our business process and business outcome, as what we want from the processes in both reports and dashboard are giving us a satisfactory result, so familiarity is why we still using it till today and some foreseeable future
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Epicor Software
Clover is a nice system for a small one or two location enterprise, but with Epicor it is full service and the credit card processing fees are much more affordable as well.
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Return on Investment
Crystal
  • Without the application, our lending business will be in complete stop, as our applications are wrote in Windows based
  • We are processing 300 Loans/Month, taking it as $10000 per loan, having this not working properly will cost potential $150.000 revenue
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Epicor Software
  • TV increase by being able to track sales easier
  • increases sales by preventing downtime with internet outages
  • increased manager production due to ease of training on the POS for new cashiers.
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ScreenShots

Crystal Screenshots

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Epicor Propello Screenshots

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