Crunchbase vs. DataFox (discontinued)

The data is outdated and has significant gaps. It is mostly a replication of what is easily and publicly available, with little value added. Their predatory subscription model includes no notice of renewal and they are very antagonistic towards their customers.

I would definitely recommend DataFox to any sales team that wants their prospecting to be improved. If a company has trouble finding companies that fit their customer segments, then DataFox can probably solve that issue. I took 2 points off and gave an 8/10 because of the inaccuracy that is sometimes encountered in the lists generated and in the employee count.

Incentivized

• Account-Based Data. Employee range, website, industry, company description, chief executives, latest news, etc. All for the given company you are researching.
• Salesforce integration. I have not used it, but the functionality is supposed to be great. You can run data enrichment in your CRM with the Crunchbase data.
• Funding, mergers, and acquisitions data. Crunchbase has relationships with thousands of VC firms throughout the world and followup with each very regularly to be able to serve up the latest data to their users.
• Tech integrations. Integrations with tools like Bombora, Builtwith, Siftery, and others are really useful because you can use Crunchbase's company profile-based research method, and see the data from these tools specifically related to the given company.

Incentivized

• Initial sync with CRM is relatively effortless
• Signal Data provided for each company is extremely valuable for targeting
• Great Customer success team

Incentivized

• Notifications - Something similar to TweetDeck would be nice, so that when news breaks it could be an immediate fact.
• Honestly dont add too much because you don't want it to become more of a social tool with cluttered info, keep it straight to the point.

Incentivized

• I wish there was the ability to score/prioritize by different types of models (this would allow you prioritize different variations of account "profiles" vs. a catch-all score.
• There could be better contact data, but contact data is hard to come by (unless you're crawling linkedin/email signatures for the real deal).
• This isn't really a knock on Datafox, but I hope for a more robust API integration to other platforms that would benefit from account/contact data (Yesware, ChiliPiper, etc.)

Incentivized

In our experience, the customer service is horrible to non existent. If we were a fortune 100 company with a staff of computer people I am sure this would be a valuable service as they would "speak the language" but that is not us. Not being able to reach customer service when we are thinking about upgrading is, in my opinion, a crazy business model.

They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for

Ptichbook. This platform is more detailed and has a lot more information regarding round details. The platform also has other features to build lists, market maps, landscapes and access reports and raw data about companies by vertical or any other segmentation. Also provides emails on c-suite. Crunchbase however is an easier tool to use so if complicated segmentation is not required, Crunchabse is a great solution. It's also super fast to access and provides a succinct and easy to read profile view.

Incentivized

It is an easy to use tool and the integration with Salesforce works well. Also, it was a real time-saver when it comes to looking for information about companies where you want to make a pitch,

Incentivized

• Crunchbase has enabled my company to be more efficient in determining whether or not to conduct further diligence on companies.
• Tailoring searches for certain criteria has been helpful for aggregating competitors and companies of similar profiles.
• The software is not only powerful, but also affordable!

Incentivized

• It has no impact on my region because of the lack of information.
• Works only for the teams focused on big companies so SME teams don't benefit from it.
• It is a great tool to prioritize big accounts.

Incentivized