CrowdStrike Falcon vs. Symantec Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdStrike Falcon
Score 9.1 out of 10
N/A
CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$59.99
per endpoint/month (minimum number of endpoints applies)
Symantec Endpoint Security
Score 6.2 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.
$29.99
1 year 100-249 devices
Pricing
CrowdStrike FalconSymantec Endpoint Security
Editions & Modules
Falcon Go (Small Business)
$59.99
per endpoint/month (minimum number of endpoints applies)
Falcon Go (Small Business)
$59.99
Falcon Pro
$99.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$184.99
per endpoint/month (minimum number of endpoints applies)
Endpoint Security, Initial Hybrid Subscription License With Support
$29.99
1 year 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$34.99
1 year 1-99 devices
Endpoint Security, Initial Hybrid Subscription License With Support
$90.99
3 years 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$99.99
3 years 1-99 devices
Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support
$200
3 years 1-99 devices
Offerings
Pricing Offerings
CrowdStrike FalconSymantec Endpoint Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrowdStrike FalconSymantec Endpoint Security
Features
CrowdStrike FalconSymantec Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
CrowdStrike Falcon
9.1
Ratings
6% above category average
Symantec Endpoint Security
9.2
Ratings
7% above category average
Anti-Exploit Technology9.50 Ratings8.90 Ratings
Endpoint Detection and Response (EDR)9.70 Ratings9.90 Ratings
Centralized Management9.70 Ratings8.90 Ratings
Hybrid Deployment Support8.20 Ratings8.80 Ratings
Infection Remediation9.30 Ratings7.90 Ratings
Vulnerability Management7.70 Ratings9.80 Ratings
Malware Detection9.40 Ratings9.90 Ratings
Best Alternatives
CrowdStrike FalconSymantec Endpoint Security
Small Businesses
ThreatLocker
ThreatLocker
Score 9.5 out of 10
ThreatLocker
ThreatLocker
Score 9.5 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdStrike FalconSymantec Endpoint Security
Likelihood to Recommend
9.6
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.1
(0 ratings)
Usability
10.0
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
10.0
(0 ratings)
1.0
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
6.4
(0 ratings)
User Testimonials
CrowdStrike FalconSymantec Endpoint Security
Likelihood to Recommend
CrowdStrike Falcon is well suited for any size of environment. Large to small, CrowdStrike Falcon does an amazing job. The ability to have the same security as a fortune 500 company and have a solution that sees the same threats that they are seeing is amazing. I do not think that there is a company or environment that wouldn't benefit from the CrowdStrike Falcon solution.
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We have found that Symantec Endpoint Security is better suited to newer systems running faster processors and more than 8GB RAM otherwise the client agent takes up too many resources and slows the system down. However, if you have a reasonably modern fleet of systems it does everything you would expect from an Endpoint Protection solution and works well as part of a multi-layered cybersecurity policy.
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Pros
  • The Log analysis is very detailed and easy to use.
  • Prevent and block all type of malwares.
  • Great threat intelligence which is very up-to-date with the recent cyber attacks
  • very user friendly in access and management
  • Automated feature of detecting, taking action and closing incidents using fusion workflow.
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  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Cons
  • The Dashboard can become overwhelming at times, too much information to absorb
  • Computers that may have made it out into the field without the endpoint sensor are very difficult to find
  • As with all systems that rely on machine learning false positives occurr
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  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
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Likelihood to Renew
Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
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Continued satisfied support. The saying "if it ain't broke, don't fix it..." comes to mind. It works, and we'll continue to use it and support Symantec.
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Usability
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
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The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
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Reliability and Availability
No answers on this topic
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Support Rating
Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.
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Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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In-Person Training
There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
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No answers on this topic
Online Training
The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
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No answers on this topic
Implementation Rating
Read the documentation
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Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Alternatives Considered
We were a former Arctic Wolf customer and feel like they worked more as a team with us. Cylance is what we're looking at possibly migrating to.
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Symantec Endpoint Security seems to be a more mature solution compared with CrowdStrike, particularly when CS was just recently getting their USB blocking functionality rolled out for macOS endpoints this year. Another differentiator with CrowdStrike is that Symantec ES still provides both on-demand scanning & real-time signature-based detection in addition to solely real-time machine learning detection whereas on-demand scanning and signatures are not available on CrowdStrike. This means there is a doubt as to whether we can use CS to comply with some of our PCI DSS obligations which specifically require the use of signature-based antivirus solutions.
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Return on Investment
  • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
  • The cloud-native architecture and automated features have improved operational efficiency.
  • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
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  • Symantec [Endpoint Security] cost 50k less than other options while providing similar benefits over the last year
  • Cylance conflicted with Symantec [Endpoint Security] and Cisco Umbrella Client (All 3 at the same time) causing us to rebuild many desktops
  • Symantec [Endpoint Security] made it easy to detect where issues were and repair them
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ScreenShots