CrowdStrike Falcon Identity Protection vs. Datadog

Identity Protection is well suited for organizations that need to be monitor AD/Entra for suspicious activity. During a Penetration Test our MDR didn't alert on some odd protocol implementations, but ITDR did. It is also simple to setup for MFA on RDP as well. There are other solutions for it, but found I got more out of ITDR than I did from Duo. ITDR is less suited for smaller organizations since it has a 250-seat minimum. They should lower it to at least 100.

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Datadog works really well with complex microservices architecture like any E-commerce platform which will be having multiple services but they all are interdependent to others so in this scenario Datadog will be best to monitor these as it will show the transactions also between those microservices. If you are using multiple services in your architecture whether it will be cloud services or on prem services Datadog will be the best choice to monitor all those service with in Datadog so that you can see everything in a single place. But if you are having small architecture and few services in that then in that scenario you can use Datadog but it will be little costly as compared to other but obviously the features are very well.

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• The MFA component has worked great when it comes to privileged accounts accessing RDP.
• We wanted to stop lateral movement between endpoints and with CrowdStrike Falcon Identity Protection we were able to do that.
• Identity has done a great job at supplementing our MDR service with telemetry.

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• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

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• It's not really a fault of the product, but unless you have Falcon installed on all your endpoints your visibility is limited.
• I've yet to get MFA working on CIFS and Powershell traffic.
• The interface could be streamlined a little. CrowdStrike Falcon Identity Protection keeps changing where things are.

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• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

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While the product is solid, I do find there are an excessive number of sections you can navigate to. It takes some time getting used to, but it is a very powerful product. It's not something you'll master right off the bat.

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There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.

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The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

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When comparing to Cisco Duo, I felt like the product offered more than just MFA on RDP. When comparing to Silverfort, it came down to pricing. Silverfort was double the cost and I didn't like how Silverfort had separate SKUs. If you wanted MFA on everything the cost increased dramatically.

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We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

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• Being able to see right away during a Penetration Test that the product detected anomalies, but our MDR service didn't. It allowed us to go back to the MDR service to show them the results and fix the issue from slipping through the cracks.
• By satisfying the requirements from our insurance provider, our premiums didn't go up (MFA on RDP).

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• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

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