Crowded vs. Fiserv (First Data) - ICICI Merchant Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crowded
Score 8.2 out of 10
N/A
Crowded.me is a banking service designed specifically for clubs, groups, and their members. Traditionally, banks have compartmentalized their customers into consumers and businesses and neglected the hundreds of billions in cash flow that exists between B2B and B2C. Crowded aims to be a one-stop-shop platform for these 'crowds' encompassing payments, banking, reporting, taxation, and organizational management.N/A
Fiserv (First Data) - ICICI Merchant Services
Score 2.1 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Pricing
CrowdedFiserv (First Data) - ICICI Merchant Services
Editions & Modules
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Offerings
Pricing Offerings
CrowdedFiserv (First Data) - ICICI Merchant Services
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrowdedFiserv (First Data) - ICICI Merchant Services
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CrowdedFiserv (First Data) - ICICI Merchant Services
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Score 9.3 out of 10
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Score 9.3 out of 10
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User Ratings
CrowdedFiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
8.2
(0 ratings)
4.7
(0 ratings)
User Testimonials
CrowdedFiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
Crowded is very well suited for fraternities, or any non-profit community groups really, that have a centralized fund and rely on members purchasing equipment and materials individually. Any company that requires reimbursements and has to manage dues from numerous members should take advantage of this free application, as it provides a really easy way to manage the finances of an organization
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The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.
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Pros
  • Good customer service.
  • Easy-to-use, free software.
  • Useful features.
  • A sufficient product for its target market.
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  • Provided our client with competitive rates
  • Integration came with a sandbox environment, which was convenient
  • Backend has a summary of all transactions and a report that can be exported
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Cons
  • Collaborating more with fraternities to sponsor events.
  • Making payments to nationals even easier.
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  • [In my experience,] merchants will just follow this scam service and they will say they provide a refund to the customer but actually they will not do anything just use your money by giving unnecessary excuses.
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Alternatives Considered
We were using GreekBill before to manage our funds and dues, and it was very outdated and unhelpful. Crowded was much more simple, easy to use, and had way more functions.
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We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.
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Return on Investment
  • It has allowed us to keep track of all our finances and not lose track of funds.
  • It has allowed us to lower dues because of this increased accountability and organization.
  • No more reimbursement forms and Venmo payments!
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  • Sales have increased in the past year because I have a dedicated site to selling products that people used to have to come in person to order. First Data along with putting everything up on my website definitely makes it easy for me to automate things.
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