CrowdCompass vs. Whova

CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.

Incentivized

Overall having the Whova app was extremely helpful to provide information and drive engagement in the audience/attendees both on-site and remote. The ability to connect with like-minded attendees both pre-event and during the event was particularly helpful. Clarifying directions for "entering" events remotely would negate user anxiety.

• Ease of use for the planner. CrowdCompass is an app that allows our onsite event managers to quickly and easily make changes to the agenda times and locations or send push notifications/alerts to attendees.
• Ease of use for the attendee. User error is minimal with CrowdCompass. Download instructions are simple and clear. The use of icons within the app makes for a simple user experience.
• Customer support. Our CrowdCompass support team has been phenomenal! They're always able to assist with any questions or with helping us find new ways to make our experience even more positive.

Incentivized

• facilitated the sharing of research, perspectives, and resources on topics of interest
• enabled easier connection to new and existing relationships with conference delegates and speakers
• allowed me to catch up on content I missed due to time conflicts for concurrent sessions

• Event apps are becoming consolidated into one platform app that contains events from all the clients who use it.
• No branding of your own app with your own name and your attendees having to download a third-party app with events other than just yours available in it.

Incentivized

• Literature and pictures uploaded but no easy way to download the collection.
• No easy way to access information after the period after the conference ended.
• No easy way to access the list of participants and contact information - could be pdf'd.
• There was a little connectivity issues but not much.
• Some of the meetings were scheduled while we slept.
• The cost of using Whova for small meetings.

Incentivized

We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.

Incentivized

We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.

From the build perspective, its very simple and intuitive. You can either go basic or dig in and provide some interesting features and functions to provide a well-rounded event app experience. From the user perspective, its easy to use and navigate the app, plus the ability to interact and engage is a huge bonus

Incentivized

Whova is quite user friendly, and helpful for the conference planner. It has features such as sample emails to attendees and import abilities if you have your sessions on a spreadsheet to avoid having to enter each session manually. Another thing we didn't like was the inability to allow attendees to enter a pre-recorded session only when it is scheduled to be presented. It's either all pre-recorded can be viewed once the conference opens, or none.

Have not had any issues with availability

Incentivized

We had no availability issues!

Have had no issues

Incentivized

We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.

Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.

Incentivized

I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue

Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available

Incentivized

Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.

Incentivized

I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.

CrowdCompass is the only mobile app that we have used or looked at. They are on the pricey side, but their integration with Cvent makes the cost worth it. With any other mobile app, we would have to either re-enter the event details or pay to have a custom API created

Incentivized

I can't recall the other apps, I've used before, but did have two prior conferences with different apps. I would definitely choose Whova over those other experiences because of the overall package. I also can't say enough about the opportunity to create personal groups to meet with attendees directly. It can often be very intimidating to connect on a larger scale when you don't know anyone, but that option along with the roster (plus option to bookmark people) helped me learn more of my colleagues.

works great no matter what type of program or how many people attending

Incentivized

Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.

• It's had a positive impact financially because it integrates with Cvent.
• It's a much quicker process to build and design, saving staff hours of work.
• Unlike our old app system, we have more control over the content of this app. We can make our own edits and additions without depending on external people to make those for us.

Incentivized

• Whova made our virtual and hybrid events possible! Our virtual attendees loved the ability to interact and engage with each other, the exhibitors, the speakers and organizers of the event. It also allowed our in-person attendees to do the same, and navigate the conference on-site.
• Whova made organizing the conference possible for our small staffed organization! We only have 1.25 FTEs and were able to pull off a hybrid conference in 2022. It wouldn’t have been possible without Whova!

Incentivized