CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
It's very handy in a classroom style setting. I'm interested in playing around with other features such as word clouds and other voting methods in order to catalyze more webinar discussion and participation. I think that it is a useful tool in enhancing and supplementing presentations, though with that said, it's only really handy when presenting new information or making a point in real time. Some business-related scenarios don't really lend themselves well to live response and too much of this I think could get distracting from an actual lecture or presentation (since you're ENCOURAGING attendees to be on their phones/computers).
Ease of use for the planner. CrowdCompass is an app that allows our onsite event managers to quickly and easily make changes to the agenda times and locations or send push notifications/alerts to attendees.
Ease of use for the attendee. User error is minimal with CrowdCompass. Download instructions are simple and clear. The use of icons within the app makes for a simple user experience.
Customer support. Our CrowdCompass support team has been phenomenal! They're always able to assist with any questions or with helping us find new ways to make our experience even more positive.
Easy to use and get up and running. You can quickly set up a poll everywhere question or survey in a matter of minutes.
Fun and creative. Poll Everywhere allows users to interact via text message on their phone or through the web app/site. Great for student engagement.
Saves the results. One of the best features is that you can take the results from the poll or survey away with you to check back on at a later date. This is perfect for teachers to be able to assess and modify their lessons.
Event apps are becoming consolidated into one platform app that contains events from all the clients who use it.
No branding of your own app with your own name and your attendees having to download a third-party app with events other than just yours available in it.
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
From the build perspective, its very simple and intuitive. You can either go basic or dig in and provide some interesting features and functions to provide a well-rounded event app experience. From the user perspective, its easy to use and navigate the app, plus the ability to interact and engage is a huge bonus
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
CrowdCompass is the only mobile app that we have used or looked at. They are on the pricey side, but their integration with Cvent makes the cost worth it. With any other mobile app, we would have to either re-enter the event details or pay to have a custom API created
Qualtrics- Great data collection tool for emails or websites with a lot of question logic and back end analytics. But it takes time and planning to set up, the UI is not particularly strong, especially on the back end data. It is better for people who understand excel and parsing large quantities of data. No PPT or LMS integration. Google Polls - Pretty basic tool, not very engaging or fun. Doesn't have any of the features like Word Clouds or Competitions. Lack of LMS integration. Top Hat - Not as good in really any way. The student pay subscription model was a deal-breaker for me.
It's had a positive impact financially because it integrates with Cvent.
It's a much quicker process to build and design, saving staff hours of work.
Unlike our old app system, we have more control over the content of this app. We can make our own edits and additions without depending on external people to make those for us.
We were facing an unplanned $20k yearly expense if we had stayed with our previous clicker provider
Poll Everywhere made it so we did not have to increase student fees or find another way to fund the initiative; we had enough in current fees to cover the usage
In pilots, students preferred using Poll Everywhere to clickers
