Criterion provides human capital management (HCM) software for midmarket organizations in construction, financial services, nonprofits and higher education, empowering them to streamline their critical HR, payroll, talent engagement, and workforce management processes.
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Patriot Payroll
Score 9.7 out of 10
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Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.
$174
Pricing
Criterion HCM
Patriot Payroll
Editions & Modules
No answers on this topic
Basic Payroll
$17/mo + $4 per employee/contractor
Accounting Basic
$20/mo (unlimited use)
Accounting Premium
$30/mo (unlimited use)
Full Service Payroll
$37/mo + $4 per employee/contractor
Offerings
Pricing Offerings
Criterion HCM
Patriot Payroll
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file federal, state, and local payroll taxes on the customer's behalf; end-of-the-year payroll tax filing is included at no extra charge.
Print W2s on 8 x 1/2 x 11 plain white office paper to hand to employees, or post to the free employee portal. Also, Patriot Software offers free direct deposit.
More Pricing Information
Community Pulse
Criterion HCM
Patriot Payroll
Features
Criterion HCM
Patriot Payroll
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Criterion HCM
5.3
Ratings
39% below category average
Patriot Payroll
-
Ratings
Employee demographic data
5.00 Ratings
00 Ratings
Employment history
5.00 Ratings
00 Ratings
Workflow for transfers, promotions, pay raises, etc.
6.00 Ratings
00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Criterion HCM
5.0
Ratings
46% below category average
Patriot Payroll
8.3
Ratings
1% above category average
Pay calculation
5.00 Ratings
9.50 Ratings
Off-cycle/On-Demand payment
5.00 Ratings
8.70 Ratings
Benefit plan administration
5.00 Ratings
6.00 Ratings
Direct deposit files
5.00 Ratings
9.20 Ratings
Salary revision and increment management
5.00 Ratings
8.20 Ratings
Support for external payroll vendors
00 Ratings
10.00 Ratings
Reimbursement management
00 Ratings
6.30 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Criterion HCM
4.0
Ratings
67% below category average
Patriot Payroll
-
Ratings
Approval workflow
4.00 Ratings
00 Ratings
Balance details
4.00 Ratings
00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Criterion HCM
4.0
Ratings
67% below category average
Patriot Payroll
-
Ratings
View and generate pay and benefit information
4.00 Ratings
00 Ratings
Update personal information
4.00 Ratings
00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
Patriot is well suited for an office with a small staff without complicated tax issues to manage. My office had 2 employees: one full-time and one part-time. There were no 1099's issued, and no special tax exemptions or other special tax situations for employees. The owner was a sole proprietor, so she was not paid as an employee through Patriot. It was easy to quickly run simple payroll tasks on a bi-weekly basis in my situation. However, I believe a more complex situation with more employees would still be suitable for this software if there was an employee dedicated to performing payroll and human resources tasks. Information must be manually entered each payroll period and submitted before 8pm to process at the scheduled pay date, so if there was not a dedicated employee for the task, it would be easy to end up paying employees a business-day late. I know that Patriot offers add-on services for human resource tasks, such as time sheets and tools to manage sick days, benefits, and record employee attendance. I did not require these extra services, but I like that Patriot offers services a la carte so that there is no need to pay for tools you do not need
Patriot's software is very easy to use for running payroll. It takes about 30 seconds to do.
The payroll reports are abundant, easy to find and print, and make my accounting very easy.
Having a full service payroll provider as easy to use as Patriot leaves me with more availability to focus on treating patients and running other aspects of my business.
The third party direct deposit processor Patriot previously used was not particularly easy to work with...but Patriot just brought all direct deposit processing in house.
Clergy housing allowance has to be manually entered each payday. They tell me they're close to adding the capability of making it (and other similar pay types) as a recurring item.
The setup process is geared toward novice users who need to be hand-held through the process. That's great for those who need it but a more streamlined, no-frills process payroll pros would be welcome.
I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
Cost is the major factor here, but the ease of use (and design of the interface) is a big advantage for Patriot PAY. Items are (ironically) more "intuitive" to find and manage in Patriot PAY than Intuit.
Patriot PAY is closer to ADP/Gusto/Paychex in how it looks and feels and operates in a full-service capacity, but it is much more affordable.
Patriot allows the entire team to be on the same page when it comes to a campaign or donor. All of the information is in one place to see how much a donor gave or communication with that donor by a specific team member.
It provides comparative historic data and donor analysis. The organization of donations by appeal allows teams to know which campaigns were successful in previous years.
