Crisp.Chat vs. Tidio

Crisp.Chat

3 Reviews and Ratings

Tidio

15 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Crisp.Chat	Score8.8 out of 10	N/A	N/A	$0 per month
Tidio	Score8.8 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$0 per month

Pricing

Crisp.Chat

Tidio

Basic: $0
per month
Enterprise: $0
Pro: $25
per month
Unlimited: $95
per month

Free: $0
life time
Starter: $29
per month
Growth: $59
per month
Plus: $749
per month
Premium: $2999
per month

Pricing Offerings
Crisp.Chat	Tidio
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

—

All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.

Features

Crisp.Chat

Tidio

Comparison of Chat Analytics and Reports features of Crisp.Chat and Tidio
Feature	Crisp.Chat - Ratings	Tidio 7.0 1 Ratings 17% below category average
Chat history and transcripts	00 Ratings	7.01 Ratings
Chat reporting	00 Ratings	7.01 Ratings
Chat and web analytics	00 Ratings	7.01 Ratings

Best Alternatives
	Crisp.Chat	Tidio
Small Businesses	Help Scout Score7.9 out of 10	ZoomInfo Chat Score7.7 out of 10
Medium-sized Companies	LiveAgent Score9.7 out of 10	SAP Conversational AI (discontinued) Score6.8 out of 10
Enterprises	Front Score7.1 out of 10	AWS Chatbot Score9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Crisp.Chat	Tidio
Likelihood to Recommend	- (0 ratings)	9.0 (2 ratings)

User Testimonials
	Crisp.Chat	Tidio
Likelihood to Recommend	Crisp IM No answers on this topic	Tidio Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office. Incentivized Taylor Hicks Creative Strategist Read full review
Pros	Crisp IM No answers on this topic	Tidio Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	Crisp IM No answers on this topic	Tidio Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Alternatives Considered	Crisp IM No answers on this topic	Tidio Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Return on Investment	Crisp IM No answers on this topic	Tidio Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots		Tidio Screenshots