TrustRadius: an HG Insights company

Crisis24 Critical Event Management (CEM) vs. Titan HST

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crisis24 CEM

    Score10 out of 10
    N/AThe Crisis24 Critical Event Management (CEM) solution, formerly OnSolve is software-based communication, notification, and collaboration suite. The suite contains alerting tools and cloud-based collaboration and communication applications for governments and enterprises.N/A

    Titan HST

    Score10 out of 10
    N/ATitan HST, from Titan Health & Security Technologies headquartered in Newport Beach, is presented as an emergency alert system & mass notifications system, suitable for businesses, governments and schools. The software platform allows administrators, organizational users and emergency personnel to communicate emergency information – increasing information dissemination and reducing emergency response time.N/A
    Pricing
    Crisis24 CEMTitan HST
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Crisis24 CEMTitan HST
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Crisis24 CEMTitan HST
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Crisis24 CEMTitan HST
    Likelihood to Recommend
    Crisis24
    Its well suited for early warnings; wellness checks; repeatable long-term duration events. ITs easy to train admins on it. I dont really see any less appropriate uses -- you may not want to use it for EVERYTHING or people ignore messages. So your admins need to be smart about deploying its capabilities. but it has never let me down.
    Incentivized
    Read full review
    Titan Health & Security Technologies, Inc
    Aside from COVID-19, we had to close the school down 3 times this school year due to smoke (bad air) and a piping issue. Titan was able to get our messaging out immediately and we were able to make sure no one showed up to school when we sent out a text message and email message early that morning. We have been able to mitigate issues by communicating effectively with our families and staff.
    Incentivized
    Read full review
    Pros
    Crisis24
    • Easy to set up
    • Easy to update
    • Easy to download and upload data
    Incentivized
    Read full review
    Titan Health & Security Technologies, Inc
    • The app is extremely easy to use.
    • It has been a very useful tool when we have had a couple of emergencies on campus.
    • It has kept our parents, faculty, and staff informed immediately during an emergency situation.
    Incentivized
    Read full review
    Cons
    Crisis24
    • Would love to see message library updated with smarter examples of threats
    Incentivized
    Read full review
    Titan Health & Security Technologies, Inc
    • The only thing would be to change some of the COVID-19 prescreen features.
    Incentivized
    Read full review
    Likelihood to Renew
    Crisis24
    No answers on this topic
    Titan Health & Security Technologies, Inc
    Titan has enabled us to quickly and effectively communicate with our constituents. We have used Titan when we need to get an important message out or when we have had a crisis. It has worked extremely well and Titan has provided a top-notch product. The app is extremely easy to use and the web interface is also very simple to use. Additionally, we have made requests to enhance the product and every time a suggestion has been made, Titan has listened. There were two critical updates they were able to make this year, that has made sending messages out a lot easier. We had requested our school name be used when messages were sent out, not our own personal names. So now when I send a community-wide message, it is sent from the school and not one specific person
    Incentivized
    Read full review
    Usability
    Crisis24
    No answers on this topic
    Titan Health & Security Technologies, Inc
    I have found the app and the web interface extremely easy to use. It is also easy for my colleagues to use even if they don't use it often.
    Incentivized
    Read full review
    Support Rating
    Crisis24
    No answers on this topic
    Titan Health & Security Technologies, Inc
    I have only needed to use Titan Support once or twice, but I was able to get my issues resolved quickly and on the same day. Support and my account rep are always there if I need assistance. They are very focused on customer service.
    Incentivized
    Read full review
    Implementation Rating
    Crisis24
    No answers on this topic
    Titan Health & Security Technologies, Inc
    Titan told me what they needed on their end to upload the information and I was able to provide them with the data. Our account rep hosted a training for all our faculty and staff so everyone was comfortable using it. It was very straightforward
    Incentivized
    Read full review
    Alternatives Considered
    Crisis24
    We didn't compare them to other available notification systems
    Incentivized
    Read full review
    Titan Health & Security Technologies, Inc
    We used Blackboard Connect previously and it's a terrible product for communications. I am so glad we left it.
    Incentivized
    Read full review
    Return on Investment
    Crisis24
    • Without it I wouldn't have a security business case
    • Employees demand this type of service exist
    • In a cyber incident you need this kind of out of band mechanism to communicate
    Incentivized
    Read full review
    Titan Health & Security Technologies, Inc
    • Titan has been critical multiple times this school year when we least expected we would need it. I am a huge proponent of the Titan App
    Incentivized
    Read full review
    ScreenShots