TrustRadius: an HG Insights company

Crelate vs. Symphony Talent, now with SmashFlyX

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crelate

    Score9.2 out of 10
    N/ACrelate is a recruitment platform built for executive search, direct placement, and in-house talent teams. The Crelate platform combines an ATS, a Recruiting CRM, and intelligent sourcing.

    $99

    per month per user

    Symphony Talent, now with SmashFlyX

    Score7 out of 10
    N/ASymphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands to deliver world-class experiences for candidates, employees and recruiters. Symphony Talent acquired SmashFly in November, 2019. In June 2020, they launched SmashFlyX, their reimagining of the platform…N/A
    Pricing
    CrelateSymphony Talent, now with SmashFlyX
    Editions & Modules
    Business
    $99
    per month per user
    Business Plus
    Custom
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    CrelateSymphony Talent, now with SmashFlyX
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVolume and commitment pricing discounts are available.—
    More Pricing Information
    Features
    CrelateSymphony Talent, now with SmashFlyX
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Crelate and Symphony Talent, now with SmashFlyX
    Feature
    Crelate
    8.3
    5 Ratings
    4% above category average
    Symphony Talent, now with SmashFlyX
    7.0
    3 Ratings
    13% below category average
    Job Requisition Management10.05 Ratings9.03 Ratings
    Company Website Posting5.05 Ratings8.03 Ratings
    Publish to Social Media5.02 Ratings5.03 Ratings
    Job Search Site Posting7.02 Ratings8.02 Ratings
    Customized Application Form7.02 Ratings5.03 Ratings
    Resume Management10.04 Ratings9.03 Ratings
    Duplicate Candidate Prevention6.05 Ratings1.02 Ratings
    Candidate Search10.05 Ratings9.03 Ratings
    Applicant Tracking10.05 Ratings8.02 Ratings
    Collaboration10.04 Ratings7.01 Ratings
    Task Creation and Delegation10.04 Ratings6.02 Ratings
    Email Templates7.04 Ratings9.03 Ratings
    User Permissions7.02 Ratings7.01 Ratings
    Notifications and Alerts10.03 Ratings9.02 Ratings
    Reporting10.04 Ratings5.03 Ratings
    Best Alternatives
    CrelateSymphony Talent, now with SmashFlyX
    Small Businesses
    Bullhorn ATS & CRM
    Score8.2 out of 10
    Crelate
    Score9.2 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score7.7 out of 10
    JobDiva
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrelateSymphony Talent, now with SmashFlyX
    Likelihood to Recommend
    9.0
    (5 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    CrelateSymphony Talent, now with SmashFlyX
    Likelihood to Recommend
    Crelate Inc.
    • Crelate allows you to quickly import candidates to your database from LinkedIn. Very good resource that is quick and user friendly!
    • Crelate allows an unlimited number of job positings
    • Easy to prioritize your searches
    • Good resource to tracking placements and billing
    Incentivized
    Read full review
    Symphony Talent
    I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it
    Incentivized
    Read full review
    Pros
    Crelate Inc.
    • Crelate has a very useful SMS system where you can engage with candidates via text and receive quick responses
    • Crelate has generally useful widgets such as bookmarks, engagement activities, and ad response tracking
    Incentivized
    Read full review
    Symphony Talent
    • Ability to track candidates engagements with requisitions
    • Personalized email campaigns
    • Ability to post requisitions in different job sites
    • Easy to integrate other systems with SmashFly
    • Talent Network Forms
    Incentivized
    Read full review
    Cons
    Crelate Inc.
    • Interface isn't great - there's a lot of clicking around required that I wish was streamlined
    • This isn't a self-explanatory platform - you have to dig around a while before you figure out how to use some features, like the filtering of contacts, for example. There's a place that you'd think you filter, but that actually changes the contacts list instead.
    • It often crashes and you have to sign out and sign back in for it to work again.
    Read full review
    Symphony Talent
    • Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.
    Incentivized
    Read full review
    Likelihood to Renew
    Crelate Inc.
    It works, but not sure that it's the best/we might try out alternatives first.
    Incentivized
    Read full review
    Symphony Talent
    No answers on this topic
    Support Rating
    Crelate Inc.
    Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.
    Incentivized
    Read full review
    Symphony Talent
    I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help
    Incentivized
    Read full review
    Alternatives Considered
    Crelate Inc.
    • Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes
    • better support than zoho, not as good (but getting there) as PCR
    • Crelate is a smaller company, nimble and has ear of the customer
    • LIke ability to click and dial!
    Incentivized
    Read full review
    Symphony Talent
    It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others
    Incentivized
    Read full review
    Return on Investment
    Crelate Inc.
    • Crelate has allowed me to customize my recruiting process for business development. This will be a great ROI moving forward.
    • Crelate links all candidates to the company that they work for. This is extremely important to quickly identify profiles in the database with the companies that they work for. Sounds simple but very important!
    • Quickly interfaces with LinkedIn to important candidates. This makes importing candidates quick and easy!
    Incentivized
    Read full review
    Symphony Talent
    • From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
    • Some recruiters are reluctant to use smashfly because they think they're doing double effort.
    Incentivized
    Read full review
    ScreenShots

    Crelate Screenshots

    Screenshot of the in-app calling notes feature.Screenshot of a dashboard view,Screenshot of the resume parsing tool.Screenshot of a view of the dashboard.Screenshot of custom reporting.Screenshot of the resume parsing tool.