Creative Virtual V-Person vs. Luma

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creative Virtual V-Person
Score 5.7 out of 10
N/A
Creative Virtual in London offers V-Person, a conversational platform that brings artificial intelligence to customer and employee engagement. The solution combines virtual agent, chatbot, live chat and conversational AI solutions in an orchestration platform designed to enable users to provide consistent, accurate, personalized and seamless omnichannel engagement at large scale. The solution includes: V-Person: virtual agent & chatbot technology web, mobile, social media,…N/A
Luma
Score 9.8 out of 10
N/A
Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support.N/A
Pricing
Creative Virtual V-PersonLuma
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Creative Virtual V-PersonLuma
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Creative Virtual V-PersonLuma
User Ratings
Creative Virtual V-PersonLuma
Likelihood to Recommend
-
(0 ratings)
8.5
(5 ratings)
User Testimonials
Creative Virtual V-PersonLuma
Likelihood to Recommend
Creative Virtual Ltd
No answers on this topic
Serviceaide
I can fast chat, share files, share screens, present, and collaborate on any work through a streamlined interface. it is very easy to use and accessible worldwide for meetings despite long distances between users, You can use it to meet people virtually using video and audio, making it easy to connect with people across borders. It saves a lot of time and is effective for both discussion and work meetings.
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Pros
Creative Virtual Ltd
No answers on this topic
Serviceaide
  • It provides quick replies to the customer with chat it has AI which determines and replies to frequently asked questions.
  • Without stating the whole sentence it understands what the user is going to express it helps to get a better approach in terms of communication stability.
  • The best part is effective and satisfactory support given by he service owners.
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Cons
Creative Virtual Ltd
No answers on this topic
Serviceaide
  • more accessibility
  • mprovement in the Spanish language
  • a friendlier system
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Alternatives Considered
Creative Virtual Ltd
No answers on this topic
Serviceaide
1. Cheaper 2. More user friendly for both the organisers and attendees 3. Better design
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Return on Investment
Creative Virtual Ltd
No answers on this topic
Serviceaide
  • It is a somewhat complex tool to use where the learning curve can be high, but in the long run, customer service agents feel that the work is lighter. They are able to attend and prioritize customer calls making all customers feel satisfied with our services.
  • The purchase of this software is an investment that is undoubtedly worthwhile because, in the medium and long term, the sales department will work better and will be much more productive.
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ScreenShots