Creative Virtual V-Person vs. Five9 Intelligent Virtual Agent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creative Virtual V-Person
Score 5.7 out of 10
N/A
Creative Virtual in London offers V-Person, a conversational platform that brings artificial intelligence to customer and employee engagement. The solution combines virtual agent, chatbot, live chat and conversational AI solutions in an orchestration platform designed to enable users to provide consistent, accurate, personalized and seamless omnichannel engagement at large scale. The solution includes: V-Person: virtual agent & chatbot technology web, mobile, social media,…N/A
Five9 Intelligent Virtual Agent
Score 9.9 out of 10
N/A
Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads.N/A
Pricing
Creative Virtual V-PersonFive9 Intelligent Virtual Agent
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Creative Virtual V-PersonFive9 Intelligent Virtual Agent
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Creative Virtual V-PersonFive9 Intelligent Virtual Agent
User Ratings
Creative Virtual V-PersonFive9 Intelligent Virtual Agent
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Creative Virtual V-PersonFive9 Intelligent Virtual Agent
Likelihood to Recommend
Creative Virtual Ltd
No answers on this topic
Five9
It works great in the pre-qualify area
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Pros
Creative Virtual Ltd
No answers on this topic
Five9
  • pre qualify processing
  • real time analytics
  • scores calls quality
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Cons
Creative Virtual Ltd
No answers on this topic
Five9
  • more training would be good
  • documentation and case study materia;
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Alternatives Considered
Creative Virtual Ltd
No answers on this topic
Five9
It does an excellent cost-effective job
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Return on Investment
Creative Virtual Ltd
No answers on this topic
Five9
  • pre qualify process is big
  • real time analytics are great
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ScreenShots