Coupa vs. Workday Contract Lifecycle Management, powered by Evisort AI

Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.

Incentivized

Evisort is best when you already have all your contracts fully cleaned, designated, ordered, managed, linked, collated, titled and termed. It is not good if you expect the platform to help you go through a repository of contracts that you want the system to extract all the info you need and then you can decide easily what to keep and not etc - the sales team will tell you that the platform can do all of this. In my opinion, this isn't true.

Incentivized

• Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
• The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
• We’ve been able to manage the implementation and maintenance with a very lean IT group.

Incentivized

• Houses Contracts centrally
• Info display is pretty straight forward
• Terms Search function is solid

Incentivized

• Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
• I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
• Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.

Incentivized

• Platform Implementation
• AI intake of documents
• How contracts are linked

Incentivized

I love using coupa but i'm not the decision maker in this regard.

Incentivized

-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.

Incentivized

It is clunkier than needs to be but it's not as bad as some of the other platforms we reviewed. The interface is pretty spartan, almost like reading a page and some color and segregation could help users segregate the UI by function and task. This is pretty straight forward but doubt they would implement

Incentivized

-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.

Incentivized

For all of the reasons listed above, essentially, once the platform is implemented it has its value, however, knowing what you get before implementation, might give ppl pause. The cost is a bit misleading and the sales team over promises and under delivers in my opinion. This is not cool and creates issues inevitably, down the line.

Incentivized

The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.

Incentivized

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.

Incentivized

Evisort is just getting in the game. Implementation is not as robust as Coupa and Adobe is more of a contract execution platform so it is not apples to apples to compare there. Essentially, Evisort is a a somewhat cheaper solution that is not a complete solution and needs more of an upfront lift than they would suggest.

Incentivized

• It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
• Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
• Ease of use has led to mass adoption and more prompt processing of expenses

Incentivized

• better Contract visibility
• centralized ownership
• contract alerts

Incentivized