Coupa vs. Ramp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coupa
Score 7.9 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.
$499
per year
Ramp
Score 9.3 out of 10
N/A
Ramp is a corporate card and spend management solution that helps companies of all sizes to accelerate growth without compromising on their finances. With a direct integration with the user's accounting solutions, Ramp helps finance teams save time tracking expenses, following up with employees, and closing their books. Ramp offers companies real time visibility into spending, automated expense reporting, and advanced insights into ways to cut spend.N/A
Pricing
CoupaRamp
Editions & Modules
Premium Support
$499+
per year
Verified
$549
per year
Advanced
$4800
per year
Registered
Free
No answers on this topic
Offerings
Pricing Offerings
CoupaRamp
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsRamp provides a free tier for smaller teams who want to simplify finances. A step-up to our free tier is Ramp Plus, starting at $15/month/user along with platform fees based on team size. Then, for large businesses, the Enterprise plan requires a custom quote.
More Pricing Information
Community Pulse
CoupaRamp
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User Ratings
CoupaRamp
Likelihood to Recommend
8.0
(0 ratings)
9.2
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
CoupaRamp
Likelihood to Recommend
Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
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Ramp is well suited for managing everyday spending. We have been able to set standard permissions across the board for our team, monitor spending easily, and adjust "allowances" accordingly and quickly. The instant funding once a request is approved makes it so much faster to make a purchase, if outside of the set parameters. Ramp travel offerings are sometimes unattractive, and we have found many flights, hotels, and car rentals by going to other platforms or the suppliers directly. Pricing is comparable, but many times it is cheaper to book outside of Ramp.
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Pros
  • A consistent format is helpful because if you learn the tool once, then you should be set for long term success.
  • Straightforward with some of the fields (not all), but for some pieces of work. It is easy enough due to the direct nature of the tool.
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  • Ramp syncs to Sage Intacct smoothly, pulling dimensions in directly from the ERP.
  • Coding rules within Ramp are easy to customize, allowing for logic-based options following the path of the GL. This use of smartlists for dimensions dramatically lowers the instances of human data entry error.
  • Approval routing rules are easy to create and change as the business changes. Approvals can be based on either the user or the coding of an individual transaction depending on your business needs.
  • The out-of-office delegation function allows the approval process to continue without delays when key personnel are away on vacation.
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Cons
  • With one particular customer I have had about 40 emails to be accepted as a vendor. With other customers before Coupa became horrendous I had no problems. As an existing Coupa user why do I have to create a new profile?
  • I have been accepted as a user 3 times then a day later Coupa wants the same form filled again and again.
  • Help is only on a chat line. You cannot speak to anyone and in my opinion they are not helpful. Their suggstions have gotten me nowhere. They refer me to talk with my customer to straighten out the problem. My cusotmer doesn't have a clue.
  • I'm considering not to accept purchase orders that require invoicing through Coupa.
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  • Even more integration to have us spend less time on reporting expenses for grant reports
  • This does not happen often, but if you make a purchase and then cancel it with the vendor, for some reason, Ramp does not immediately recognize that purchase cancellation and will continue to remind you to submit a receipt or tag it as an accidental charge, but there is no option to tag it as a canceled purchase.
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Likelihood to Renew
I love using coupa but i'm not the decision maker in this regard.
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No answers on this topic
Usability
-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
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For the most part, Ramp has been a massive benefit to our organization. It has an easy user experience, looks good on the screen, has intuitive workflows in most applications, and other than issues with accounting, coding & syncing I receive very little feedback (which is positive for us) on using Ramp.
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Support Rating
-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
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No answers on this topic
In-Person Training
The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
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No answers on this topic
Alternatives Considered
Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.
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These solutions were all great in their own ways. The two main reasons we chose Ramp was because of their innovation around AI. They have implemented AI Agents in their tool to help enforce the company expense policy and help managers be more efficient in reviewing and approving their direct report expenses. Also, we are able to manage all of our company's international entities on one platform
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Return on Investment
  • The Sourcing Module has returned our investment 23 times on an annualized basis.
  • We're now SOX compliant and as a public company, that's keeping us compliant with our corporate charter.
  • Having one central invoicing location has reduced our AP calls significantly. Our suppliers now have visibility into where their invoice is in the payment cycle. We also have a much higher invoice-to-pay cycle.
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  • Ramp has definitely helped us save hundreds of dollars in just the first year of using it. Expenses can easily get lost in the shuffle that is fraudulent or placed on the wrong credit card, but with Ramp, the admin team can see everyone's spend and make call-outs to charges that don't look to be the accurate way in advance of it possibly getting lost and forgotten down the line.
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ScreenShots

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.

Ramp Screenshots

Screenshot of Screenshot of Screenshot of Slack integrationScreenshot of Vendor ManagementScreenshot of Automated savings insights