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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Kintone

    Score7.4 out of 10
    N/AKintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 30,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. The no-code drag-and-drop interface can be used to create custom database applications. Whether it’s sales leads, customer quotes, or inventory management, it can be organized in Kintone and viewed from the…

    $24

    per month per user

    Pricing
    CopperKintone
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    CopperKintone
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUp to 15% discount for annual pricing.All subscriptions have a minimum requirement of 5 users.
    More Pricing Information
    Features
    CopperKintone
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper and Kintone
    Feature
    Copper
    3.1
    20 Ratings
    85% below category average
    Kintone
    -
    Ratings
    Customer data management / contact management6.020 Ratings00 Ratings
    Workflow management1.019 Ratings00 Ratings
    Territory management5.04 Ratings00 Ratings
    Opportunity management6.019 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings00 Ratings
    Contract management5.29 Ratings00 Ratings
    Quote & order management2.07 Ratings00 Ratings
    Interaction tracking1.019 Ratings00 Ratings
    Channel / partner relationship management1.07 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper and Kintone
    Feature
    Copper
    1.4
    10 Ratings
    137% below category average
    Kintone
    -
    Ratings
    Case management1.29 Ratings00 Ratings
    Call center management1.55 Ratings00 Ratings
    Help desk management1.67 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper and Kintone
    Feature
    Copper
    2.4
    16 Ratings
    104% below category average
    Kintone
    -
    Ratings
    Lead management3.416 Ratings00 Ratings
    Email marketing1.49 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper and Kintone
    Feature
    Copper
    1.9
    20 Ratings
    120% below category average
    Kintone
    -
    Ratings
    Task management2.020 Ratings00 Ratings
    Billing and invoicing management1.75 Ratings00 Ratings
    Reporting2.018 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper and Kintone
    Feature
    Copper
    3.3
    19 Ratings
    79% below category average
    Kintone
    -
    Ratings
    Forecasting3.016 Ratings00 Ratings
    Pipeline visualization4.019 Ratings00 Ratings
    Customizable reports3.017 Ratings00 Ratings
    Customization
    Comparison of Customization features of Copper and Kintone
    Feature
    Copper
    3.6
    20 Ratings
    70% below category average
    Kintone
    -
    Ratings
    Custom fields3.020 Ratings00 Ratings
    Custom objects3.412 Ratings00 Ratings
    Scripting environment4.13 Ratings00 Ratings
    API for custom integration4.010 Ratings00 Ratings
    Security
    Comparison of Security features of Copper and Kintone
    Feature
    Copper
    6.9
    15 Ratings
    19% below category average
    Kintone
    -
    Ratings
    Single sign-on capability8.712 Ratings00 Ratings
    Role-based user permissions5.014 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Copper and Kintone
    Feature
    Copper
    2.0
    12 Ratings
    114% below category average
    Kintone
    -
    Ratings
    Social data2.012 Ratings00 Ratings
    Social engagement2.07 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper and Kintone
    Feature
    Copper
    2.0
    13 Ratings
    114% below category average
    Kintone
    -
    Ratings
    Marketing automation3.013 Ratings00 Ratings
    Compensation management1.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Copper and Kintone
    Feature
    Copper
    7.9
    17 Ratings
    7% above category average
    Kintone
    -
    Ratings
    Mobile access7.917 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Copper and Kintone
    Feature
    Copper
    -
    Ratings
    Kintone
    9.4
    43 Ratings
    11% above category average
    Platform Security00 Ratings9.534 Ratings
    Platform User Management00 Ratings9.640 Ratings
    Reusability00 Ratings9.538 Ratings
    Platform Scalability00 Ratings9.640 Ratings
    Best Alternatives
    CopperKintone
    Small Businesses
    Salesflare
    Score6 out of 10
    Creatio
    Score9.7 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Creatio
    Score9.7 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Creatio
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CopperKintone
    Likelihood to Recommend
    5.0
    (21 ratings)
    9.0
    (48 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (5 ratings)
    Usability
    5.0
    (12 ratings)
    7.8
    (5 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.9
    (11 ratings)
    9.4
    (46 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.6
    (42 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    3.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    2.0
    (1 ratings)
    User Testimonials
    CopperKintone
    Likelihood to Recommend
    Copper
    Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
    Incentivized
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    Kintone
    Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
    Incentivized
    Read full review
    Pros
    Copper
    • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
    • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
    • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
    Incentivized
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    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
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    Cons
    Copper
    • Window change: for mobile - when you tap on a card from a pipeline it takes you to the lead’s basic info. I wish it would immediately just open all activities so I can quick see notes
    • I usually use Copper on the go. When you open the Copper app, it immediately opens a collab window. I wish it had some sort of easy dashboard….plus a notes area. I open Copper on mobile to quickly search for someone’s name or to take quick notes from a sales meeting
    Read full review
    Kintone
    • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
    • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
    • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
    • I think there is more potential to make more customized data graphs.
    Incentivized
    Read full review
    Likelihood to Renew
    Copper
    No answers on this topic
    Kintone
    I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
    Incentivized
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    Usability
    Copper
    I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
    Incentivized
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    Kintone
    Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
    Incentivized
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    Reliability and Availability
    Copper
    No answers on this topic
    Kintone
    Never had an issue with this.
    Incentivized
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    Performance
    Copper
    No answers on this topic
    Kintone
    No issues.
    Incentivized
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    Support Rating
    Copper
    There have been a few times when I contacted the "help desk" or "support team" and they just told me to watch a video or join a seminar to learn what I am looking to do. I would have expected someone to take a few minutes and literally walk me through the steps one by one until either I figured it out or accomplished the goal of my request.
    Read full review
    Kintone
    I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
    Incentivized
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    Implementation Rating
    Copper
    No answers on this topic
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
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    Alternatives Considered
    Copper
    The software is designed to mimic the look of Google products. This makes it easy to use for people already familiar with Google products. It syncs with G Suite apps like Google Contacts and Google Calendar, and it is directly accessible from Gmail. It appears as a sidebar within Gmail and can be hidden if needed.
    Incentivized
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    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    Contract Terms and Pricing Model
    Copper
    No answers on this topic
    Kintone
    Should be multiple pricing packages.
    Incentivized
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    Scalability
    Copper
    No answers on this topic
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    Professional Services
    Copper
    No answers on this topic
    Kintone
    Needed improvement at the time.
    Incentivized
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    Return on Investment
    Copper
    • Copper has simplified our CRM and makes it easy for the sales team to keep track of leads and opportunities.
    • Copper has allowed us to save money as it is a fairly competitively priced platform.
    • Copper has simplified our workflow, allowing us to work more efficiently and save time from tedious data entry.
    Incentivized
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    Kintone
    • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
    • We are able to see our data much better now and have a spot that we can all look at the database on the go.
    Read full review
    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of mobile accessScreenshot of the drag and drop interfaceScreenshot of business app views