Cookiebot by Usercentrics vs. Piwik PRO

Cookiebot by Usercentrics is well suited for cookie consent management. It provides full compliance with The General Data Protection Regulation (GDPR) as we are an EU-based company so most of our clients. Whatsmore this tool also ensures compliance with The California Consumer Privacy Act (CCPA).

Incentivized

Actually, it is a platform that I would recommend to analyze all the data and information. It allows us to optimize the entire journey of our clients. It is a flexible tool and has excellent data security, through Piwik we can keep track of all our commercial objectives, create reports and analyze all campaigns.

Incentivized

• Automatically tracks existing and new cookies and sends a monthly report to IT to be reviewed.
• Tracks all opt-in and opt-out information which can be downloaded and reviewed if necessary.
• Integrates with many different website platforms and is easy to install.
• You can customize the message in a variety of ways.

Incentivized

• Being the owner of your own analytics data
• Tracking on session levels including personal data (with consent)
• Raw data export of the analytics data

• The back-end user interface is a bit clunky. It can be annoying to navigate around at times (until you get used to it)
• Front-end branding and visual control are extremely limited. You're stuck with very few options for how the Cookiebot popup presents on your website. For now, it's acceptable, but Cookiebot will absolutely need to update this at some point in order to stay relevant.
• I've had issues with the in-app credit card payment system where it wouldn't proceed to the checkout. We resolved this by trying to do the payment in a different currency which did seem to help.
• The cookie scan has some fields that are cryptic which appear from time to time. It would be nicer if the labels were more user-friendly as visitors to our cookie declaration are not apt to look up the definitions on Cookiebot's website.

Incentivized

• Filtering: ip ranges, hostnames, regex. These are a few things that aren't possible like we are used to.
• Tag Manager: not all tags/triggers are possible yet to what we are used to.
• Are more progressive payment model: more little steps to buy a plan.
• Custom dimensions: they weren't available but are now. But they aren't that user friendly yet as I'm used to.

We had to contact the support several times in the beginning and they really took their time to explain the different functions in detail. So in terms of support I can definitely recommend Piwik PRO.

Incentivized

I briefly compared Cookiebot to two other vendors (I no longer recall the names). I quickly realized from their websites that the other vendors were cost-prohibitive (and also offered a much broader set of functionality). In our case, we simply wanted a way to manage our cookie consent at a low cost, and so Cookiebot was the ideal choice.

Incentivized

I can sum it up quite easy: - GA isn't that privacy friendly, something we do require on our jobboard. - Matomo is a great program with some unique features compared to Piwik, but the lay-out is - in my eyes - more cluttered. Also the different type of database makes it a bit slower Besides these two I've also checked Plausible Analytics, which is a nice package but a bit to much bare bone for us right now. Especially on the part of custom dimensions

• Cookiebot has allowed us to comply entirely with GDPR with a nice, zero code solution, allowing us to do business in Europe literally overnight.

Incentivized

• Piwik Pro comes pre-loaded with industry-leading capabilities and features.
• Piwik Pro has an easy-to-use interface because of its simple design.
• Piwik Pro reports are incredibly customizable, easy to use, and worthwhile.

Incentivized