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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContractHero

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContractHero is a contract management software for mid-sized and enterprise businesses. Its platform is used to manage all aspects of contracts, deadlines, and signatures. Automated reports and analyses help reduce costs, leverage financial opportunities, and improve risk management. With its integrations, API access, customization options, and customer support, ContractHero is presented as an ideal solution for companies with complex structures and…N/A

    DocuSign CLM

    Score8.2 out of 10
    N/ADocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.

    $15

    per month

    Pricing
    ContractHeroDocuSign CLM
    Editions & Modules
    Essential
    Contact Sales
    per month Dashboard with contract overview, Automatic deadline management, Mass import, Intelligent contract analysis (AI), Onboarding, setup and training ISO27001-certified
    Professional
    Contact Sales
    per month Everything from Essential, Integrations, Digital signatures (FES & QES), Individual data exports, Telephone support
    Enterprise
    Contact Sales
    per month Everything from Professional, Personal account manager, Multi-client capability, Custom Single Sign-On, Multi-factor authentication, Automatic backups
    Personal
    $15
    per month
    Real Estate Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per user/per month
    Standard
    $40
    per user/per month
    Business Pro
    $60
    per user/per month
    Starter
    $75
    per month
    Intermediate
    $450
    per month
    Advanced Solutions
    Contact sales team
    Real Estate Plus, Broker Edition
    Contact sales team
    Sandbox Account
    Free
    Enterprise Offerings
    Contact sales team
    Offerings
    Pricing Offerings
    ContractHeroDocuSign CLM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ContractHeroDocuSign CLM
    Considered Both Products
    ContractHero Contract Manager
    No answer on this topic
    DocuSign
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    31 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    22 Answers
    Features
    ContractHeroDocuSign CLM
    Contract Authoring
    Comparison of Contract Authoring features of ContractHero and DocuSign CLM
    Feature
    ContractHero
    7.7
    3 Ratings
    3% below category average
    DocuSign CLM
    7.5
    1 Ratings
    6% below category average
    Contract creation7.43 Ratings8.01 Ratings
    Contract templates7.83 Ratings8.01 Ratings
    Clause library/saved fields7.72 Ratings8.01 Ratings
    Guided logic00 Ratings6.01 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of ContractHero and DocuSign CLM
    Feature
    ContractHero
    9.0
    3 Ratings
    8% above category average
    DocuSign CLM
    7.6
    1 Ratings
    9% below category average
    Contract sharing9.53 Ratings8.01 Ratings
    Contract editing8.53 Ratings8.01 Ratings
    Collaborating on contracts9.13 Ratings7.01 Ratings
    Approval process9.11 Ratings8.01 Ratings
    Interdepartmental workflows00 Ratings7.01 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of ContractHero and DocuSign CLM
    Feature
    ContractHero
    9.3
    3 Ratings
    12% above category average
    DocuSign CLM
    8.3
    1 Ratings
    0% above category average
    Contract database9.53 Ratings8.01 Ratings
    Contract search9.53 Ratings7.01 Ratings
    Contract milestone reminders & alerts9.53 Ratings8.01 Ratings
    Custom contract reports9.13 Ratings8.01 Ratings
    Tracking contract status9.13 Ratings9.01 Ratings
    Compliance check00 Ratings10.01 Ratings
    Contract Management
    Comparison of Contract Management features of ContractHero and DocuSign CLM
    Feature
    ContractHero
    -
    Ratings
    DocuSign CLM
    8.2
    2 Ratings
    6% above category average
    Contract Storage00 Ratings8.01 Ratings
    Advanced Search and Filtering00 Ratings8.01 Ratings
    Customizable Contract Templates00 Ratings8.01 Ratings
    Workflow Acceleration00 Ratings9.01 Ratings
    E-Signatures00 Ratings9.52 Ratings
    Reminders and Alerts00 Ratings8.01 Ratings
    Analytics and Reporting00 Ratings7.01 Ratings
    Integration with other Systems00 Ratings8.01 Ratings
    Best Alternatives
    ContractHeroDocuSign CLM
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    DocuSign CLM
    Score8.2 out of 10
    Conga CLM
    Score8.9 out of 10
    Enterprises
    Conga CLM
    Score8.9 out of 10
    Conga CLM
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContractHeroDocuSign CLM
    Likelihood to Recommend
    9.1
    (3 ratings)
    8.2
    (37 ratings)
    Usability
    8.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (3 ratings)
    1.0
    (1 ratings)
    User Testimonials
    ContractHeroDocuSign CLM
    Likelihood to Recommend
    ContractHero Contract Manager
    ContractHero excels in scenarios decentral teams need to colaborate on important documents. It may be less suitable for organizations with highly dynamic contract templates more detailed integrations.
    Read full review
    DocuSign
    DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
    Incentivized
    Read full review
    Pros
    ContractHero Contract Manager
    No answers on this topic
    DocuSign
    • Alerts when documents are signed
    • Notifications if customers don't complete any or all of their required tasks
    • Showing clients exactly where to sign
    • Making signing easy and fast
    Incentivized
    Read full review
    Cons
    ContractHero Contract Manager
    No answers on this topic
    DocuSign
    • Increase sending limit for initial plans
    • Faster return for client service requests
    • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
    Incentivized
    Read full review
    Usability
    ContractHero Contract Manager
    The overall usability of ContractHero is excellent, but the mobile interface and initial learning curve slightly impact the rating. However, these aspects are outweighed by the platform's strengths.
    Read full review
    DocuSign
    No answers on this topic
    Support Rating
    ContractHero Contract Manager
    ContractHero consistently delivers outstanding assistance, promptly addressing any queries or concerns. The support team is super nice and quick, availability is great.
    Read full review
    DocuSign
    I am constantly experiencing issues with SpringCM.
    Incentivized
    Read full review
    Alternatives Considered
    ContractHero Contract Manager
    We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
    Read full review
    DocuSign
    DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
    Incentivized
    Read full review
    Return on Investment
    ContractHero Contract Manager
    No answers on this topic
    DocuSign
    • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
    • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
    • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
    Incentivized
    Read full review
    ScreenShots

    ContractHero Screenshots

    Screenshot of the ContractHero dashboardScreenshot of contract detailScreenshot of the category administratorScreenshot of task remindersScreenshot of the E-signature interfaceScreenshot of AI - prompts