TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactPigeon

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…

    $198

    per month/billed annually

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    ContactPigeonJotform
    Editions & Modules
    Standard
    $198.00
    per month/billed annually
    Pro
    $385.00
    per month/billed annually
    Enterprise
    $980.00
    per month/billed annually
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    ContactPigeonJotform
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ContactPigeonJotform
    Considered Both Products
    ContactPigeon
    No answer on this topic
    Jotform
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    140 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    115 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    141 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    96 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    127 Answers
    Features
    ContactPigeonJotform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of ContactPigeon and Jotform
    Feature
    ContactPigeon
    -
    Ratings
    Jotform
    8.0
    143 Ratings
    0% above category average
    Survey templates00 Ratings8.6122 Ratings
    Themes00 Ratings7.4129 Ratings
    Custom logo/branding00 Ratings8.1135 Ratings
    Survey Content
    Comparison of Survey Content features of ContactPigeon and Jotform
    Feature
    ContactPigeon
    -
    Ratings
    Jotform
    7.6
    135 Ratings
    11% below category average
    Changes to live survey00 Ratings7.6114 Ratings
    Question design help00 Ratings7.5111 Ratings
    Multiple question types00 Ratings7.7132 Ratings
    Survey Logic
    Comparison of Survey Logic features of ContactPigeon and Jotform
    Feature
    ContactPigeon
    -
    Ratings
    Jotform
    7.3
    111 Ratings
    12% below category average
    Survey logic flexibility00 Ratings7.3111 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of ContactPigeon and Jotform
    Feature
    ContactPigeon
    -
    Ratings
    Jotform
    7.5
    137 Ratings
    8% below category average
    Response tracking00 Ratings7.6128 Ratings
    Data export00 Ratings7.9130 Ratings
    Standard reports00 Ratings7.7116 Ratings
    Custom reports00 Ratings7.4108 Ratings
    Analytics00 Ratings7.2102 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of ContactPigeon and Jotform
    Feature
    ContactPigeon
    -
    Ratings
    Jotform
    7.4
    112 Ratings
    16% below category average
    Access controls00 Ratings7.4108 Ratings
    Compliance00 Ratings7.5102 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of ContactPigeon and Jotform
    Feature
    ContactPigeon
    -
    Ratings
    Jotform
    7.1
    84 Ratings
    14% below category average
    Vendor-offered crowdsourcing00 Ratings7.066 Ratings
    Respondent restrictions00 Ratings7.184 Ratings
    User Ratings
    ContactPigeonJotform
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.8
    (163 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.4
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (109 ratings)
    Support Rating
    9.1
    (1 ratings)
    7.4
    (81 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ContactPigeonJotform
    Likelihood to Recommend
    ContactPigeon
    Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Pros
    ContactPigeon
    • Push, Popup & Email Automation
    • Support Team
    • User Segmentation
    • Product Recommendation AI
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    ContactPigeon
    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Read full review
    Jotform
    No answers on this topic
    Likelihood to Renew
    ContactPigeon
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Read full review
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    ContactPigeon
    No answers on this topic
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Support Rating
    ContactPigeon
    It is honestly the best support team I've ever seen, always ready and willing to help.
    Read full review
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Implementation Rating
    ContactPigeon
    No answers on this topic
    Jotform
    No answers on this topic
    Alternatives Considered
    ContactPigeon
    No answers on this topic
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Return on Investment
    ContactPigeon
    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Read full review
    Jotform
    No answers on this topic
    ScreenShots

    ContactPigeon Screenshots

    Screenshot of Predefined ecommerce scenarios to get started fast.Screenshot of Dynamic popups designs and triggers to engage your site visitors.Screenshot of One glance view of the metrics that matter.

    Jotform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot