ContactOffice vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactOffice
Score 4.0 out of 10
Mid-Size Companies (51-1,000 employees)
ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
ContactOfficeSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
ContactOfficeSlack
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
ContactOfficeSlack
Considered Both Products
ContactOffice
Chose ContactOffice
It stacks up with other software in terms of bugs and requirements. It is a well developed product which helps solve real life problems of connecting with people and sharing documents. Can access from anywhere in the world, just need a browser and internet. The problem with it …
Slack

No answer on this topic

Features
ContactOfficeSlack
Project Management
Comparison of Project Management features of Product A and Product B
ContactOffice
7.8
3 Ratings
1% above category average
Slack
8.2
479 Ratings
6% above category average
Task Management8.73 Ratings8.2310 Ratings
Gantt Charts7.13 Ratings6.961 Ratings
Scheduling8.13 Ratings7.9259 Ratings
Workflow Automation7.12 Ratings8.4284 Ratings
Mobile Access7.33 Ratings9.4460 Ratings
Search7.12 Ratings8.7463 Ratings
Visual planning tools9.01 Ratings8.0187 Ratings
Communication
Comparison of Communication features of Product A and Product B
ContactOffice
7.9
3 Ratings
0% below category average
Slack
8.8
488 Ratings
10% above category average
Chat8.73 Ratings9.8488 Ratings
Notifications8.73 Ratings9.1484 Ratings
Discussions9.02 Ratings9.5473 Ratings
Surveys8.62 Ratings8.1302 Ratings
Internal knowledgebase8.02 Ratings7.7300 Ratings
Integrates with GoToMeeting7.01 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts6.01 Ratings8.7182 Ratings
Integrates with Outlook7.01 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ContactOffice
7.9
3 Ratings
1% above category average
Slack
8.7
461 Ratings
10% above category average
Versioning7.82 Ratings8.3229 Ratings
Video files7.42 Ratings8.8412 Ratings
Audio files8.13 Ratings9.0403 Ratings
Document collaboration9.03 Ratings8.4318 Ratings
Access control8.12 Ratings8.4305 Ratings
Advanced security features7.01 Ratings8.5264 Ratings
Integrates with Google Drive7.92 Ratings9.0211 Ratings
Device sync00 Ratings9.1339 Ratings
Best Alternatives
ContactOfficeSlack
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactOfficeSlack
Likelihood to Recommend
7.3
(3 ratings)
9.4
(488 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(23 ratings)
Usability
-
(0 ratings)
9.2
(103 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.9
(66 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
ContactOfficeSlack
Likelihood to Recommend
ContactOffice
1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
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Salesforce
If you population likes technology, then I would recommend Slack. It is more difficult to implement if not everyone is on Slack or knows how to use it. Slack was used well by some employees who loved it. Slack allowed them to plan annual events and get feedback and ideas from those involved in the event
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Pros
ContactOffice
  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
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Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
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Cons
ContactOffice
  • Data safety concerns
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Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
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Likelihood to Renew
ContactOffice
No answers on this topic
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
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Usability
ContactOffice
No answers on this topic
Salesforce
Slack is one of the easiest platforms to use! It is very aesthetically pleasing and you can arrange the chats and other features the way you personally like it. They kept it pretty simple for people who aren’t looking to do anything more than streamlining communication, but they definitely have options for folks to build out the Workspace more.
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Reliability and Availability
ContactOffice
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Performance
ContactOffice
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
ContactOffice
No answers on this topic
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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Implementation Rating
ContactOffice
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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Alternatives Considered
ContactOffice
ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
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Salesforce
Having had a lot of experience with Google Chat and Teams, Slack is far and away the better option. In comparison to Teams, Slack is much cleaner with a far more user friendly AI, Teams is far too clunky and feels tiresome to use, whereas it is super easy to pick up Slack and be able to configure it do exactly what you need. Whilst I don't find a massive difference between the usability and UI of Google Chat to Slack. Slack's range of features far outweighs Google Chat. The ease of external connections, workflows, file sharing, external connections for notifications (Make, Zapier etc), plus the huge range of apps you can connect to enhance your workspace is incredible. Google Chat does benefit from directly integrating into your Google Suite so you can get access to automatic status updates based on calendar activity, which would be nice for Slack to have
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Return on Investment
ContactOffice
  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
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Salesforce
  • Use of Slack has enabled us to stay aligned with sales and ensure accurate forecasting.
  • The product has reduced delays in decisions making and helps us to improve on transparency in our departments.
  • Slack has eliminated the use if emails as it allows direct messaging. This has ensured real-time communication.
Read full review
ScreenShots

ContactOffice Screenshots

Screenshot of Easily manage your data in your virtual office