ContactMonkey vs. Workvivo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Workvivo
Score 9.4 out of 10
N/A
Workvivo is an employee communication platform designed to build natural, meaningful bonds between teams, allowing companies to reach and engage their employees. It’s presented as an intranet, comms tool, and employee app all blended into one familiar social experience so that people naturally embrace it, offering companies oversight while giving employees freedom and flexibility. It's goals are to provide: ✔️ Less distraction, greater engagement ✔️ Adoption for fast time-to…N/A
Pricing
ContactMonkeyWorkvivo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ContactMonkeyWorkvivo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ContactMonkeyWorkvivo
Best Alternatives
ContactMonkeyWorkvivo
Small Businesses
Flock
Flock
Score 9.1 out of 10
Flock
Flock
Score 9.1 out of 10
Medium-sized Companies
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Enterprises
Axonify
Axonify
Score 10.0 out of 10
Axonify
Axonify
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactMonkeyWorkvivo
Likelihood to Recommend
10.0
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.6
(0 ratings)
Usability
9.0
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
9.0
(0 ratings)
9.2
(0 ratings)
Implementation Rating
10.0
(0 ratings)
9.6
(0 ratings)
Configurability
-
(0 ratings)
8.0
(0 ratings)
Ease of integration
-
(0 ratings)
6.0
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
ContactMonkeyWorkvivo
Likelihood to Recommend
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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WorkVivo works really well for us as we have colleagues all across the country. These colleagues don't use pc's in their working day so it was proving more and more challenging to reach them. With the diversity of people now using social platforms, the adoption of WorkVivo by all members of our team was really easy!
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Pros
  • Provides email open information
  • Identifies if an email has been shared and location the email was opened
  • Integrates nicely into HTML emails
  • Provides data regarding clicked links and most effective emails
  • Has a great search function
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  • Aligning activity to Company Culture and Activities.
  • DIrectly engaging with employees in real time.
  • The Workvivo app is very advanced and offers a great experience, as does the desktop version.
  • The bi-lingual capabilities (English/Arabic) have been a great advantage, something we couldn't find in any of the other tools on the market.
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Cons
  • It could allow for more business cards uploads per month.
  • It should automatically sync business accounts when individual accounts are updates.
  • More tips and resources on how to develop a good contact list would be nice.
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  • Comment's visibility under a post: before, you saw all the comments, but now it displays only one, making you lose the others (you have to open the post to read them)
  • Possibility to change your job title manually: from the app, it is not possible to change your job title (mine remained on stage)
  • Like's visibility: before I saw them much better
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Likelihood to Renew
Easy to use
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To my best friend Workvivo, I would like to give 10/10. Everything is running smoothly. I feel glad when people at my workplace from other departments and also from other shifts recognise me with my name. That gives me inner peace. I am feeling blissful. I am on the moon.
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Usability
Easy for all users.
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Super user friendly, I've not once wondered how to access, find do anything. As soon as I log in I am confident I can find whatever I need and whatever I am looking for and I it is very easy to engage with coworkers and colleagues all over the world.
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Support Rating
Easy to contact, quick follow-up/
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Would like the features to be continued & hence supporting it.
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In-Person Training
No answers on this topic
The trainer was effectively delivering the training, but there were some points the trainer himself was not clear with. This impacted doubt clearing.
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Online Training
No answers on this topic
All the things were explained in an effective way. Easy to understand the tools, features, their use, implementation. Monitoring & support wherever required. Feedback was recorded & improvements were done wherever required to improve the coaching experience. Knowledge checks were taken to understand understanding levels. Overall experience was very well with the training.
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Implementation Rating
It is really easy to integrate with GMail, so just start from there
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Everything is running smoothly. I love this application.
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Alternatives Considered
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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The interface is more simple and meant for the purpose of communication. Though the product misses on the aspect of one on one chat, the main purpose of communicating to group all together is handled well through the software. Employees are more engaging when they see achievement of their colleagues on it. For leaders it’s become one place to any something to private or public groups as per their needs
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Return on Investment
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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  • I work remotely so maintaining interaction with your colleagues is more difficult. With Workvivo, I can stay tuned to what my colleagues are doing (in more fun, personal way) so I get to know them and break that distance barrier.
  • Workvivo helps to share work-related information and it is also a way to connect to the community all around the world that shares the same values and interests. Workvivo is fun and easy to use which is very helpful to the user.
  • It solves the problem of learning the organizational chart, which changes frequently. It helps me quickly find a co-worker's profile with contact info and helps me learn their interests, which I value as a remote employee.
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ScreenShots

Workvivo Screenshots

Screenshot of Workvivo Activity FeedScreenshot of Custom Branded Employee AppScreenshot of Collaboration SpacesScreenshot of Company GoalsScreenshot of MeasurementScreenshot of Employee Recognition