ContactMonkey vs. Microsoft Viva Goals (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Microsoft Viva Goals (discontinued)
Score 8.6 out of 10
N/A
Microsoft Viva Goals (formerly Ally, or Ally.io) was a Strategic Goal-Planning & Execution Management software. Ally.io became a Microsoft brand after the October 2021 acquisition, and is slated for retirement December 2025.
$48
per year per user
Pricing
ContactMonkeyMicrosoft Viva Goals (discontinued)
Editions & Modules
No answers on this topic
Microsoft Viva - Learn Module
$48
per year per user
Microsoft Viva - Insights Module
$48
per year per user
Microsoft Viva - Topics Module
$48
per year per user
Microsoft Viva Suite
$108
per year per user
Offerings
Pricing Offerings
ContactMonkeyMicrosoft Viva Goals (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ContactMonkeyMicrosoft Viva Goals (discontinued)
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ContactMonkeyMicrosoft Viva Goals (discontinued)
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User Ratings
ContactMonkeyMicrosoft Viva Goals (discontinued)
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ContactMonkeyMicrosoft Viva Goals (discontinued)
Likelihood to Recommend
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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I believe Ally.io to be one of the best OKR software tools available and it can be deployed easily to small, medium, large enterprises. The tool is easily scalable and its implementation can be deployed without necessarily having a pilot test. I can not find scenarios where it would not be appropriate.
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Pros
  • Provides email open information
  • Identifies if an email has been shared and location the email was opened
  • Integrates nicely into HTML emails
  • Provides data regarding clicked links and most effective emails
  • Has a great search function
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  • The default state of transparency. This helps in reinforcing the superpower of OKRs. In Ally.io, the default mode of any objective created is public (unless stated otherwise). This helps people across the organization to understand where and how the organization is progressing.
  • The above feature of transparency is also reinforced by the feature of creating dependencies. This allows for people to understand the parties involved in achieving a particular goal and creates accountability. It is clearly understood which party has not contributed enough and RCA can be done on the same.
  • It allows for integrating with a host of other tools such that the check-in process can be automated. This allows for reducing the effort of managers in terms of updating multiple tools.
  • The dashboarding feature has helped us in reducing effort spent in creating presentations for retros, planning, and demos
  • Ally.io's customer success team is among the best that I have worked it. Always ready to help, proactive, and up for the next challenge. They take the success of their customers extremely seriously. Kudos to the team for this attitude.
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Cons
  • It could allow for more business cards uploads per month.
  • It should automatically sync business accounts when individual accounts are updates.
  • More tips and resources on how to develop a good contact list would be nice.
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  • Accelerate integrations and add more integrations.
  • Ally.io has room for improvement in providing benchmark in-depth analysis across industries, same-size companies, etc.
  • Ally.io can still improve upon some of its product features and communicating the releases. Videos have been extremely helpful.
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Likelihood to Renew
Easy to use
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No answers on this topic
Usability
Easy for all users.
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No answers on this topic
Support Rating
Easy to contact, quick follow-up/
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No answers on this topic
Implementation Rating
It is really easy to integrate with GMail, so just start from there
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No answers on this topic
Alternatives Considered
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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Ally was preferred over the alternatives due to the following:
  • Quick turnaround by reps
  • Detailed product demo
  • Ease of use in comparison other tools
  • Clarity in terms of how Ally.io could resolve Crayon's existing issues
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Return on Investment
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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  • AI co-pilot makes it easier to be more direct and less "wordy"
  • Teams is a great program and I like how it's seamless and more advanced when you want to convert a file type.
  • Tasks section is great way to keep track of lists that I constantly forget. Now I just use my computer to keep track of my "to-do list"
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ScreenShots