TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactMonkey

    Score6 out of 10
    N/AContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A

    EntComm

    N/AN/AEntComm lets users meet, chat, and place business phone calls with a single, secure application. Users don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share screens, and invite more people to join a meeting. When it’s time for a meeting, EntComm will call users on all devices to ensure they are never late, and meetings start on time. EntComm users pay only for features used, on the days they are used. There is no upfront investment…N/A
    Pricing
    ContactMonkeyEntComm
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactMonkeyEntComm
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Best Alternatives
    ContactMonkeyEntComm
    Small Businesses
    Workplace from Meta
    Score8 out of 10
    Workplace from Meta
    Score8 out of 10
    Medium-sized Companies
    Workvivo
    Score9.4 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Workplace from Meta
    Score8 out of 10
    Workplace from Meta
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactMonkeyEntComm
    Likelihood to Recommend
    10.0
    (2 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ContactMonkeyEntComm
    Likelihood to Recommend
    ContactMonkey Inc.
    If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
    Incentivized
    Read full review
    Adastra
    No answers on this topic
    Pros
    ContactMonkey Inc.
    • Uploads information from business cards to your current contact database through your camera phone
    • Great resource for looking up people before meetings and doing other types of background research
    • Use information found on the internet to fill in information about your contact
    Incentivized
    Read full review
    Adastra
    No answers on this topic
    Cons
    ContactMonkey Inc.
    • Salesforce integration seems unnecessary
    • Has refresh issues occasionally
    • Can cause slowing issues for Outlook
    • Doesn't have integration with Outlook.com/Exchange
    Incentivized
    Read full review
    Adastra
    No answers on this topic
    Likelihood to Renew
    ContactMonkey Inc.
    Easy to use
    Incentivized
    Read full review
    Adastra
    No answers on this topic
    Usability
    ContactMonkey Inc.
    Easy for all users.
    Incentivized
    Read full review
    Adastra
    No answers on this topic
    Support Rating
    ContactMonkey Inc.
    Easy to contact, quick follow-up/
    Incentivized
    Read full review
    Adastra
    No answers on this topic
    Implementation Rating
    ContactMonkey Inc.
    It is really easy to integrate with GMail, so just start from there
    Incentivized
    Read full review
    Adastra
    No answers on this topic
    Alternatives Considered
    ContactMonkey Inc.
    Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
    Incentivized
    Read full review
    Adastra
    No answers on this topic
    Return on Investment
    ContactMonkey Inc.
    • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
    • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
    • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
    Incentivized
    Read full review
    Adastra
    No answers on this topic
    ScreenShots

    EntComm Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot