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Consumer Information Solutions vs. West Unified Communications Services (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Consumer Information Solutions

    N/A
    Small Businesses (1-50 employees)
    Consumer Information Solutions (CIS), a Managed Service Provider (MSP) supports business communication nationwide. Specializing in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), CIS offers tailored solutions designed to optimize operations and elevate customer experiences. Key Features: Unified Communications: Integrates voice, video, messaging, and collaboration tools across devices and platforms. Contact Center Solutions:…

    $18

    per month per user

    West Unified Communications Services (discontinued)

    Score4 out of 10
    N/AWest (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.N/A
    Pricing
    Consumer Information SolutionsWest Unified Communications Services (discontinued)
    Editions & Modules
    Remote Only
    $99.00
    one-time fee per installation
    Hybrid
    $350.00
    one-time fee per installation
    Contact Center
    $350.00
    one-time fee per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    Consumer Information SolutionsWest Unified Communications Services (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$350 one-time fee per installationNo setup fee
    Additional Details$16 per u/m SIP Trunk with three 3 Trunk Lines Minimum.—
    More Pricing Information
    Features
    Consumer Information SolutionsWest Unified Communications Services (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Consumer Information Solutions and West Unified Communications Services (discontinued)
    Feature
    Consumer Information Solutions
    -
    Ratings
    West Unified Communications Services (discontinued)
    9.0
    1 Ratings
    9% above category average
    High quality audio00 Ratings9.01 Ratings
    High quality video00 Ratings9.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Consumer Information Solutions and West Unified Communications Services (discontinued)
    Feature
    Consumer Information Solutions
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.5
    1 Ratings
    7% below category average
    Desktop sharing00 Ratings7.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Consumer Information Solutions and West Unified Communications Services (discontinued)
    Feature
    Consumer Information Solutions
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.6
    1 Ratings
    8% below category average
    Calendar integration00 Ratings8.01 Ratings
    Meeting initiation00 Ratings8.01 Ratings
    Record meetings / events00 Ratings7.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Consumer Information Solutions and West Unified Communications Services (discontinued)
    Feature
    Consumer Information Solutions
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    13% below category average
    Live chat00 Ratings8.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of Consumer Information Solutions and West Unified Communications Services (discontinued)
    Feature
    Consumer Information Solutions
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    9% below category average
    User authentication00 Ratings7.01 Ratings
    Participant roles & permissions00 Ratings7.01 Ratings
    Best Alternatives
    Consumer Information SolutionsWest Unified Communications Services (discontinued)
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    Score9.1 out of 10
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    Score9.1 out of 10
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    PanTerra Networks
    Score6.3 out of 10
    PanTerra Networks
    Score6.3 out of 10
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    Webex Calling
    Score8.7 out of 10
    Webex Calling
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Consumer Information SolutionsWest Unified Communications Services (discontinued)
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Consumer Information SolutionsWest Unified Communications Services (discontinued)
    Likelihood to Recommend
    Consumer Information Solutions
    No answers on this topic
    Discontinued Products
    It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.
    Incentivized
    Read full review
    Pros
    Consumer Information Solutions
    No answers on this topic
    Discontinued Products
    • Large conference calls
    • Reliable calling technology
    • Easy to call in with no confusion
    Incentivized
    Read full review
    Cons
    Consumer Information Solutions
    No answers on this topic
    Discontinued Products
    • Hold music is normally loud and not pleasant
    Incentivized
    Read full review
    Alternatives Considered
    Consumer Information Solutions
    No answers on this topic
    Discontinued Products
    We only use intercall and always have, our in house phone system is Cisco.
    Incentivized
    Read full review
    Return on Investment
    Consumer Information Solutions
    No answers on this topic
    Discontinued Products
    • It does cost our company money so we try to give out numbers only when needed
    Incentivized
    Read full review
    ScreenShots

    Consumer Information Solutions Screenshots

    Screenshot of the main user home screen. This screen gives users access to webphone, and call reporting for analytics, internal chat, SMS, and contacts. No need to have multiple windows open.