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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score7.7 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Pricing
    Constant Contact
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    Offerings
    Pricing Offerings
    Constant Contact
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.
    More Pricing Information
    Community Pulse
    Constant Contact
    Considered Both Products
    Constant Contact
    Chose Constant Contact
    I haven't used any other email marketing platforms.
    Incentivized
    Chose Constant Contact
    Constant Contact destroys Microsoft 365 when it comes to mass emailing. Microsofts max email recipients is like twenty people at once. Constant Contact you can email thousands at a time WITH dynamic content. Meaning if some clients are in New York and some in New Jersey, you …
    Incentivized
    Chose Constant Contact
    The ease of use and segmentation of Constant Contact makes it superior!
    You can upload images easily and it is pretty easy to walk someone through how to design and email and upload an email list for sending.
    Incentivized
    Chose Constant Contact
    Constant Contact seems more reputable
    Incentivized
    Chose Constant Contact
    1. Constant Contact provides features that were well suited for us being a mid-size organization.
    2. Implementation of Constant Contact with Wordpress and WooCommerce was easy as compared to Brevo.
    3. Peer-recommendations, brand reputation and research by our internal team also …
    Incentivized
    Chose Constant Contact
    It's been a long time since I used Mailchimp. I do remember being impressed the first time I used Constant Contact after having used Mailchimp exclusively for a couple of years.
    Incentivized
    Chose Constant Contact
    i have not used any other products that are similar to Constant Contact
    Incentivized
    Chose Constant Contact
    Mailchimp is pretty comparable in a lot of ways to Constant Contact, but Constant Contact just continues to win when it comes to deliver-ability and user-interface. It's clean, simple, and intuitive.
    There are other platforms like ActiveCampaign and Klaviyo that have some …
    Incentivized
    Chose Constant Contact
    Constant Contact is quite intuitive making it easy to distribute the workload such as one person creates conntent, one migrates it to the template, one edits the content, and so on. However, it is easy for any one of us to do each others work.
    Incentivized
    Chose Constant Contact
    We selected Constant Contact due to pricing constraints. However, if the pricing were to increase, we may look at alternative products that offer more features. We are looking for a product that will allow us to stand out from other organizations like ours that are appealing to …
    Incentivized
    Chose Constant Contact
    Constant Contact allows a more in-depth look at our audience, what they like, etc.
    Incentivized
    Chose Constant Contact
    I know what CC offers (but not sure if the others offer this or Retargetting - CC automatically retargets any of our customers with abandoned carts. We also set triggers on our promotional email system, and for follow-ups. This has been very helpful in targeting and retargeting …
    Incentivized
    Chose Constant Contact
    Constant contact is more user friendly.
    Incentivized
    Chose Constant Contact
    They’re both pretty similar software, however Mailchimp maybe more intuitive. I think they are similar in terms of deliverability at this point. Constant Contact might be more bang for the same buck.
    Incentivized
    Chose Constant Contact
    Hands down easier to use
    Incentivized
    Chose Constant Contact
    Very similar in nature. I feel it's more just what works for your organization as to what solution you are more familiar with and the pricing structure that fits your needs. For most organizations with sales departments, I would recommend a email platform that is linked with …
    Incentivized
    Chose Constant Contact
    In my view, If I were made aware of Constant Contact's lack of performance, I would have never created an account. I would rather use Wix, or even just social media! It would be more effective, user-friendly, and less costly or stressful, I believe.
    Incentivized
    Chose Constant Contact
    it is the youngest sibling compared to the much more competent and capable older brother that is Marketo Engage. The reports, database management, and complete control of email designs, and interaction of recipients does not compare. Constant Contact is a great entry-level …
    Incentivized
    Chose Constant Contact
    We use BEE Pro to create our emails; we like their email builder. However, when sending emails, Constant Contact is much better. They allow more emails to be sent out at once and let us store more contacts within the program. Constant Contact has greater flexibility and variety …
    Incentivized
    Chose Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to …
    Incentivized
    Chose Constant Contact
    Overall, Constant Contact is the easiest to use with one of the lower price points. It is a great entry-level tool for a beginner in order to graduate into more sophisticated platforms. The design features are a good start along with the subject line testing which is helpful …
    Incentivized
    Chose Constant Contact
    N/A
    Incentivized
    Chose Constant Contact
    Constant contact was perfect for our needs for many clients, it wasn’t overly robust, but powerful enough to see strong ROI. With regards to the competitor tools, amongst standard ESP there’s not a huge difference as they all essentially work the same, it’s just about pricing …
    Incentivized
    Chose Constant Contact
    Overall we chose Constant Contact over Mailchimp because we felt the price was a better use of our non-profit funding. Reviews of Mailchimp showed led us to believe that Constant Contact was easier to use and had better customer service. We've found that Constant Contact has …
    Incentivized
    Chose Constant Contact
    Constant Contact does not have as good of a UI as other tools like Mailchimp or Emma, but the price for our list size was less.
    Incentivized
    Key User Insights
    Would buy again
    84%
    Would buy again
    59 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    59 Answers
    Happy with the feature set
    84%
    Happy with the feature set
    59 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    44 Answers
    Features
    Constant Contact
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact
    Feature
    Constant Contact
    8.0
    118 Ratings
    1% above category average
    WYSIWYG email editor8.4101 Ratings
    Dynamic content7.7102 Ratings
    Ability to test dynamic content8.582 Ratings
    Landing pages7.876 Ratings
    A/B testing7.171 Ratings
    Mobile optimization8.686 Ratings
    Email deliverability reporting9.0114 Ratings
    List management8.3116 Ratings
    Triggered drip sequences7.260 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact
    Feature
    Constant Contact
    8.0
    115 Ratings
    4% above category average
    Dashboards8.488 Ratings
    Standard reports8.3113 Ratings
    Custom reports7.558 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact
    Feature
    Constant Contact
    8.1
    67 Ratings
    1% above category average
    URL Validation8.231 Ratings
    Link Tracking7.934 Ratings
    Image Validation8.932 Ratings
    Inbox Display8.635 Ratings
    Email Accessibility Tools7.928 Ratings
    Spelling and Grammar Check8.254 Ratings
    Spam Testing6.026 Ratings
    Email Previews9.366 Ratings
    Best Alternatives
    Constant Contact
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternatives
    User Ratings
    Constant Contact
    Likelihood to Recommend
    8.3
    (133 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    Usability
    9.0
    (10 ratings)
    Availability
    9.0
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    Support Rating
    10.0
    (9 ratings)
    Online Training
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    Configurability
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    User Testimonials
    Constant Contact
    Likelihood to Recommend
    Constant Contact
    Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.
    Incentivized
    Read full review
    Pros
    Constant Contact
    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review
    Cons
    Constant Contact
    • It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
    • I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Constant Contact
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Read full review
    Usability
    Constant Contact
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Read full review
    Reliability and Availability
    Constant Contact
    No major problems in sending out the email campaigns and accessing the analytics
    Incentivized
    Read full review
    Performance
    Constant Contact
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Read full review
    Support Rating
    Constant Contact
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Read full review
    Implementation Rating
    Constant Contact
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Read full review
    Alternatives Considered
    Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
    Read full review
    Scalability
    Constant Contact
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Incentivized
    Read full review
    Return on Investment
    Constant Contact
    • I have had nothing but positive impacts from using Constant Contact.
    • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
    • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
    Incentivized
    Read full review
    ScreenShots

    Constant Contact Screenshots

    Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.Screenshot of Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.Screenshot of Plan and post your social media messaging across platforms with our Social Posting tool.Screenshot of Reach your customers wherever they are with SMS Marketing.Screenshot of Integrate with powerful  tools to grow more using Constant Contact.