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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise RMM

    Score7.2 out of 10
    N/AConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A

    Nagios Core

    Score8.6 out of 10
    N/ANagios provides monitoring of all mission-critical infrastructure components. Multiple APIs and community-build add-ons enable integration and monitoring with in-house and third-party applications for optimized scaling.N/A
    Pricing
    ConnectWise RMMNagios Core
    Editions & Modules
    No answers on this topic
    Single License
    Free
    Single License
    Free
    Offerings
    Pricing Offerings
    ConnectWise RMMNagios Core
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConnectWise RMMNagios Core
    Considered Both Products
    ConnectWise
    No answer on this topic
    Nagios Enterprises
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
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    ConnectWise RMMNagios Core
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    User Ratings
    ConnectWise RMMNagios Core
    Likelihood to Recommend
    7.3
    (7 ratings)
    8.5
    (44 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (3 ratings)
    Usability
    -
    (0 ratings)
    4.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.7
    (9 ratings)
    User Testimonials
    ConnectWise RMMNagios Core
    Likelihood to Recommend
    ConnectWise
    ConnectWise RMM is well suited for my small IT business to keep track of my many clients that a company like mine with less than 5 employees to monitor in one interface. It is very easy to implement, monitor and setup alerts. The monitor of patching is one of the main reasons we went with ConnectWise RMM. We use their ScreenConnect software as wells.
    Incentivized
    Read full review
    Nagios Enterprises
    Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
    As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
    Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Provides lightweight, easy to install software agent to deploy to client devices
    • Robust reporting, including hardware & installed software reports
    • Provides generally stable service for remote access to client devices
    Incentivized
    Read full review
    Nagios Enterprises
    • Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth.
    • Hardware and device monitoring are easy to set up with proper parameters.
    • Notification to key staff to be able to respond quickly makes issues go away faster.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • We lost some functionality with LogMeIn after moving to Command - starting services, adding users in the background on PCs
    • Setting up MAC users is not easy
    • resolving existing tickets in the portal - understanding the ConnectWise notes
    • Account Management - Since ConnectWise took over, we have no idea who our account management team is.
    • Patch Management needs more improvement
    Incentivized
    Read full review
    Nagios Enterprises
    • Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need.
    • Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    No answers on this topic
    Nagios Enterprises
    We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
    Incentivized
    Read full review
    Usability
    ConnectWise
    No answers on this topic
    Nagios Enterprises
    The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    No answers on this topic
    Nagios Enterprises
    I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate. Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
    Incentivized
    Read full review
    Nagios Enterprises
    Because we get all we required in Nagios [Core] and for npm, we have to do lots of configuration as it is not as easy as Comair to Nagios [Core]. On npm UI, there is lots of data, so we are not able to track exact data for analysis, which is why we use Nagios [Core].
    Read full review
    Return on Investment
    ConnectWise
    • The product upgrades stay up to date with our business needs.
    • The product is an important part of our overall budget.
    • The product helps with the planning and success of our Department.
    Incentivized
    Read full review
    Nagios Enterprises
    • With it being a free tool, there is no cost associated with it, so it's very valuable to an organization to get something that is so great and widely used for free.
    • You can set up as many alerts as you want without incurring any fees.
    Incentivized
    Read full review
    ScreenShots