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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise RMM

    Score7.1 out of 10
    N/AConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A

    ManageEngine RMM Central

    Score9 out of 10
    N/AWhat is RMM Central? RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central’s holistic approach ensures that resources and efforts are minimized and return on investment is maximized. RMM Central helps MSPs monitor devices such as routers, switches, firewalls,…

    $24

    per year

    Pricing
    ConnectWise RMMManageEngine RMM Central
    Editions & Modules
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    Offerings
    Pricing Offerings
    ConnectWise RMMManageEngine RMM Central
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ConnectWise RMMManageEngine RMM Central
    Considered Both Products
    ConnectWise
    No answer on this topic
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Chose ManageEngine RMM Central
    Simple to use and easy to understand. Almost all features are GUI based which are good in comparison to others softwares like ConnectWise RMM. In comparison to that using groovy and other scripts along with standard features is the best thing you will find. Overall it's …
    Incentivized
    Key User Insights
    Would buy again
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    Delivers good value for the price
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    Happy with the feature set
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    Lived up to sales and marketing promises
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    Implementation went as expected
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    Best Alternatives
    ConnectWise RMMManageEngine RMM Central
    Small Businesses
    Panda Systems Management
    Score9.8 out of 10
    Panda Systems Management
    Score9.8 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score8.6 out of 10
    N-able N-sight RMM
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise RMMManageEngine RMM Central
    Likelihood to Recommend
    7.3
    (7 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ConnectWise RMMManageEngine RMM Central
    Likelihood to Recommend
    ConnectWise
    ConnectWise RMM is well suited for my small IT business to keep track of my many clients that a company like mine with less than 5 employees to monitor in one interface. It is very easy to implement, monitor and setup alerts. The monitor of patching is one of the main reasons we went with ConnectWise RMM. We use their ScreenConnect software as wells.
    Incentivized
    Read full review
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    It's well suited in case of asset management along with monitoring of hardware and softwares. Performance monitoring for Middleware platform is another factor of using it but sometimes alerts got malfunctioned in our scenario which cab be due to multiple reasons along with hardware requirements. We got difficulty creating redundant monitors for few of the assets. But overall it's good
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Provides lightweight, easy to install software agent to deploy to client devices
    • Robust reporting, including hardware & installed software reports
    • Provides generally stable service for remote access to client devices
    Incentivized
    Read full review
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • Reporting at granular level
    • Adding monitors
    • Add grooving scripts
    • Alerts
    Incentivized
    Read full review
    Cons
    ConnectWise
    • We lost some functionality with LogMeIn after moving to Command - starting services, adding users in the background on PCs
    • Setting up MAC users is not easy
    • resolving existing tickets in the portal - understanding the ConnectWise notes
    • Account Management - Since ConnectWise took over, we have no idea who our account management team is.
    • Patch Management needs more improvement
    Incentivized
    Read full review
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • Integration with legacy systems
    • More flexibility for notifications
    • Improvement for process related tasks
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate. Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
    Incentivized
    Read full review
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Simple to use and easy to understand. Almost all features are GUI based which are good in comparison to others softwares like ConnectWise RMM. In comparison to that using groovy and other scripts along with standard features is the best thing you will find. Overall it's unique experience to use this.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • The product upgrades stay up to date with our business needs.
    • The product is an important part of our overall budget.
    • The product helps with the planning and success of our Department.
    Incentivized
    Read full review
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • Resource management
    • Risk mitigation
    • Manage engine timely support
    Incentivized
    Read full review
    ScreenShots

    ManageEngine RMM Central Screenshots

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