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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise RMM

    Score7.2 out of 10
    N/AConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A

    HPE OneView

    Score9.1 out of 10
    N/AHPE OneView is an IT infrastructure monitoring platform, from Hewlett-Packard Enterprise.N/A
    Pricing
    ConnectWise RMMHPE OneView
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    ConnectWise RMMHPE OneView
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ConnectWise RMMHPE OneView
    Small Businesses
    Panda Systems Management
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    N-able N-sight RMM
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    Icinga
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    Enterprises
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    Veeam ONE
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise RMMHPE OneView
    Likelihood to Recommend
    7.3
    (7 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ConnectWise RMMHPE OneView
    Likelihood to Recommend
    ConnectWise
    ConnectWise RMM is well suited for my small IT business to keep track of my many clients that a company like mine with less than 5 employees to monitor in one interface. It is very easy to implement, monitor and setup alerts. The monitor of patching is one of the main reasons we went with ConnectWise RMM. We use their ScreenConnect software as wells.
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    HPE Oneview has come along way. When they first put it out it was next to useless. Over the years and versions, they listened to feedback and have made OneView into a truly enterprise-level robust management product. It is now a far better product than the old C7000 Blade OAs, and HP SIM. It makes management of hardware easy and makes much of the maintenance easier and safer than before. For the storage side it does a great job and is intuitive to use, but the very versatility of how you can do things can lead to issues if multiple engineers do things differently.
    Incentivized
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    Pros
    ConnectWise
    • Provides lightweight, easy to install software agent to deploy to client devices
    • Robust reporting, including hardware & installed software reports
    • Provides generally stable service for remote access to client devices
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    • Managing the overall Blade profiles and the ability to have access to all equipment from one central repository.
    Incentivized
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    Cons
    ConnectWise
    • We lost some functionality with LogMeIn after moving to Command - starting services, adding users in the background on PCs
    • Setting up MAC users is not easy
    • resolving existing tickets in the portal - understanding the ConnectWise notes
    • Account Management - Since ConnectWise took over, we have no idea who our account management team is.
    • Patch Management needs more improvement
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    • Managing the 3Pard Oneview will allow you to do things like reuse LUN IDs and setup multiple export groups with the same volume. This can cause performance issues, or worse. They could do a better job of protecting you from yourself...
    • Complicated initial configuration
    Incentivized
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    Support Rating
    ConnectWise
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    Support and training when we implemented OneView were excellent. We haven't required any additional support since we put it in and configured it for our systems. The OneView systems have been stable through updates and HPE documentation is excellent.
    Incentivized
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    Alternatives Considered
    ConnectWise
    Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate. Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    If you are using modern HPE equipment there really are no alternatives.
    Incentivized
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    Return on Investment
    ConnectWise
    • The product upgrades stay up to date with our business needs.
    • The product is an important part of our overall budget.
    • The product helps with the planning and success of our Department.
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    • No impact one way or the other for us.
    Incentivized
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