ConnectAndSell vs. PhoneBurner

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectAndSell
Score 7.0 out of 10
N/A
ConnectAndSell takes the problem of getting decision makers on the phone and makes it go away. A typical Sales Rep will have more sales conversations using ConnectAndSell in one hour than they would typically have in an entire week.N/A
PhoneBurner
Score 8.0 out of 10
Small Businesses (1-50 employees)
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
$165
per month per user
Pricing
ConnectAndSellPhoneBurner
Editions & Modules
No answers on this topic
Standard
$165
per month per user
Professional
$195
per month per user
Premium
$215
per month per user
Offerings
Pricing Offerings
ConnectAndSellPhoneBurner
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$6,000 Diagnostic Evaluation incluses unlimited use for two named users for one month.No setup fee
Additional Details15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
More Pricing Information
Community Pulse
ConnectAndSellPhoneBurner
Features
ConnectAndSellPhoneBurner
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
ConnectAndSell
5.0
Ratings
36% below category average
PhoneBurner
7.4
Ratings
3% above category average
Contact preview6.00 Ratings8.60 Ratings
Dialer-CRM integration2.00 Ratings6.70 Ratings
Call notes & tags6.00 Ratings5.80 Ratings
Automatic call logging6.00 Ratings8.70 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
ConnectAndSell
4.7
Ratings
48% below category average
PhoneBurner
9.2
Ratings
19% above category average
Outbound dialing7.00 Ratings9.00 Ratings
Inbound routing4.00 Ratings8.90 Ratings
Custom caller ID7.00 Ratings9.00 Ratings
Click-to-call5.00 Ratings9.30 Ratings
Recorded voicemail drop2.00 Ratings9.80 Ratings
Dialer contact import2.00 Ratings9.40 Ratings
Campaign & list management6.00 Ratings9.40 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
ConnectAndSell
5.7
Ratings
28% below category average
PhoneBurner
9.2
Ratings
20% above category average
Follow-up calls7.00 Ratings9.40 Ratings
Dialer reporting & analytics4.00 Ratings8.70 Ratings
Dialer compliance6.00 Ratings9.40 Ratings
Best Alternatives
ConnectAndSellPhoneBurner
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConnectAndSellPhoneBurner
Likelihood to Recommend
5.0
(0 ratings)
6.5
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.3
(0 ratings)
Support Rating
10.0
(0 ratings)
8.6
(0 ratings)
User Testimonials
ConnectAndSellPhoneBurner
Likelihood to Recommend
ConnectAndSell is incredibly helpful when it comes to getting people on the phone. In the world of sales, dials and connects are king and connect and sell works great to hit these two points. The ability to create lists is great, however, I would like to see more customizable options available for end-users to play around with.
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I think it would be great in any mid size to large scale sales team. With our ability as managers to go through every call or even join calls live is a huge way that it can help any sales manager and team really ramp up their sales strategy.
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Pros
  • The amazing piece is that you can leave a voicemail with each of those calls and really only need to focus in on the calls that patch through.
  • One thing that has been absolutely amazing about Connect and Sell is the amount of call volume you can get in a single day. We used to start out by having 40 calls a day to now exceeding 200 calls going out.
  • It's been a product that we weren't sure of the business impact but we've already seen results from producing more conversations and being able to follow up with greater ease.
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  • It is super easy to upload the lead list and keep everything in a unified and easy to use record.
  • Time savings in the case of calling more than 50 people during a single day for example.
  • Extremely friendly interface and reliable software.
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Cons
  • ConnectAndSell sounds way too robotic when the prospect answers the phone
  • The implementation team is terrible. Donny was a horrible leader and did a terrible job of getting us going
  • They have way too many bugs they need to fix at this point
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  • Could be a little better on the pricing.
  • Could offer a better central administrative function.
  • Could provide more updates to the app.
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Likelihood to Renew
For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.
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No answers on this topic
Usability
No answers on this topic
The capacity to stack enormous records and dial those down quickly, without manual cycles, is the best aspect of the application. Another incredible component is the more current rundown stacking device, which permits you to make another envelope for the contacts on the fly, settling on sorted out decision crusades truly simple to begin.
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Support Rating
I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.
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Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
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Alternatives Considered
Lightning has a better success rate for connecting (in terms of it takes less time to connect using Lightning) but Lightning was definitely using shadier connecting tactics and also required the user to be focused intently when it connected you with a prospect. When using lightning, you needed to immediately speak and know your talking points while ConnectAndSell gives you better time to prepare.
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We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
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Return on Investment
  • It is a little expensive.
  • It does require management to keep lead lists lean and workable.
  • It is tough to keep sales people motivated on it.
  • It can feel overwhelming.
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  • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
  • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
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ScreenShots

ConnectAndSell Screenshots

Screenshot of ConnectAndSell Advanced Sales Acceleration Technology

PhoneBurner Screenshots

Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability