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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga CLM

    Score8.9 out of 10
    N/AConga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A

    GEP SMART

    Score7.3 out of 10
    Enterprise companies (1,001+ employees)
    GEP SMART is a procurement platform, meant as an end-to-end unified procurement solution that provides synergy between finance and purchasing and process fluidity.N/A
    Pricing
    Conga CLMGEP SMART
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Conga CLMGEP SMART
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing built for your business: Every business is unique—your budget, process, and tech are constantly evolving. That's why Conga crafts customized pricing, built to your needs. Our pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency—
    More Pricing Information
    Community Pulse
    Conga CLMGEP SMART
    Considered Both Products
    Conga
    No answer on this topic
    GEP
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    80 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    67 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    77 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    42 Answers
    No answers on this topic
    Implementation went as expected
    78%
    Implementation went as expected
    56 Answers
    No answers on this topic
    Features
    Conga CLMGEP SMART
    Contract Authoring
    Comparison of Contract Authoring features of Conga CLM and GEP SMART
    Feature
    Conga CLM
    7.9
    28 Ratings
    1% below category average
    GEP SMART
    -
    Ratings
    Contract creation9.227 Ratings00 Ratings
    Contract templates7.627 Ratings00 Ratings
    Clause library/saved fields7.828 Ratings00 Ratings
    Guided logic7.326 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Conga CLM and GEP SMART
    Feature
    Conga CLM
    7.5
    27 Ratings
    10% below category average
    GEP SMART
    -
    Ratings
    Contract sharing8.027 Ratings00 Ratings
    Contract editing8.926 Ratings00 Ratings
    Collaborating on contracts7.226 Ratings00 Ratings
    MS Word plug-in5.523 Ratings00 Ratings
    Approval process7.627 Ratings00 Ratings
    Interdepartmental workflows7.825 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Conga CLM and GEP SMART
    Feature
    Conga CLM
    8.6
    26 Ratings
    4% above category average
    GEP SMART
    -
    Ratings
    Contract database8.626 Ratings00 Ratings
    Contract search8.625 Ratings00 Ratings
    Contract milestone reminders & alerts8.323 Ratings00 Ratings
    Custom contract reports8.324 Ratings00 Ratings
    Tracking contract status8.425 Ratings00 Ratings
    Compliance check7.822 Ratings00 Ratings
    Best Alternatives
    Conga CLMGEP SMART
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    DocuSign CLM
    Score8.2 out of 10
    Precoro
    Score2.8 out of 10
    Enterprises
    Icertis
    Score9.8 out of 10
    Coupa
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga CLMGEP SMART
    Likelihood to Recommend
    7.9
    (28 ratings)
    7.0
    (11 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    7.3
    (2 ratings)
    Usability
    10.0
    (3 ratings)
    6.9
    (11 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    6.6
    (11 ratings)
    Support Rating
    10.0
    (3 ratings)
    8.0
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga CLMGEP SMART
    Likelihood to Recommend
    Conga
    With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
    Incentivized
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    GEP
    They are starting to expand in the direct procurement area and it would be good to see continued offerings in this area. The GEP supplier portal is a great way for suppliers to maintain visibility and increase efficiencies without an additional charge to the supplier. It has a high ease of use.
    Incentivized
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    Pros
    Conga
    • Contract Management is the biggest selling point. With Conga CLM, it's easy to search, audit, and reference documents.
    • Syncs beautifully with Salesforce (and some others), so contracts and customer data stay connected. Saves time and reduces manual work.
    • Live dashboards let you track contract statuses without having to dig through emails or call someone.
    Incentivized
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    GEP
    • SMART is flexible and scalable.
    • The account team is there to listen client concerns and business needs.
    • The engineering team is willing to share their concepts in development and vet with their clients prior to production release. They value client feedback.
    • GEP has a lot of progressive thinkers and is willing to invest in new technology trends such as AI, Machine Learning, digital adoption, etc.
    Incentivized
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    Cons
    Conga
    • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
    • It does not support grandparent relationship for merge field population.
    • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
    Incentivized
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    GEP
    • Our organization has yet to take advantage of upgrading to the latest version of GEP SMART. The version that we are on does not make use of the full screen for the different internal windows and pop-up windows. I find it cumbersome to scroll left-right and up-down on the smaller windows when there is much real-estate on the screen that could optimize the user interface.
    • GEP SMART provides technical support but our vendors seem to have some difficulty logging in to their profiles and updating their information. Occasionally, the salesperson delegates to another internal member so we'll have to set up the new member with their log in.
    • The digital signature process requires that the signers of the agreement be defined before the agreement is routed for approval. Sometimes our vendors have a pool of signers that could sign the agreements and it can become a small challenge to change the signers after it has already been defined in GEP SMART.
    Incentivized
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    Likelihood to Renew
    Conga
    Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
    Incentivized
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    GEP
    The tool is fantastic, but we are investigating a broader spend management solution at the moment which may mean we look in a different direction for this capability, most likely internally developed.
    Incentivized
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    Usability
    Conga
    The current version is probably about a five. The new version, I have not used it a lot. I've only done some testing around in it, not a lot. I'd say it's probably a seven or eight.
    Incentivized
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    GEP
    The platform's usability compares favorably with those that it competes within the market. Our employees have not endured a stressful change management process because the tool is relatively intuitive. The advantage of being cloud-native and built with usability in mind from the get-go gives GEP a real advantage over many of its competitors.
    Incentivized
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    Reliability and Availability
    Conga
    Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
    Incentivized
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    GEP
    No answers on this topic
    Performance
    Conga
    Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
    Incentivized
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    GEP
    I experience many issues in the UAT environment when the page is slow to load or will not load at all. I use the UAT environment to run training sessions to take potential users through all the functionality available. When the system is slow to load and keeps crashing it gives potential users a very bad first impression and significantly reduces the adoption rate.
    Incentivized
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    Support Rating
    Conga
    Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
    Incentivized
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    GEP
    The support team is responsive, smart, and knowledgeable about their product and about our business needs. They are also flexible to respond to questions and find solutions to our requirements.
    Incentivized
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    In-Person Training
    Conga
    Conga University is very well made. Loved it!
    Incentivized
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    GEP
    No answers on this topic
    Online Training
    Conga
    Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
    Incentivized
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    GEP
    No answers on this topic
    Implementation Rating
    Conga
    The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
    Incentivized
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    GEP
    Although we had encountered many bugs, GEP was able to address them quickly, and sent a technical person to sit in our hands-on training sessions to address bugs efficiently
    Incentivized
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    Alternatives Considered
    Conga
    We looked at several contract management tools like Adobe Acrobat Sign for business, dousign cl, and Ironclad before choosing conga clm. While each had its strengths, conga clm stood out because of its powerful automation, deep Salesforce integration , and flexible setup options. Unlike the others it offers a complete solution everything from creating and approving contracts to getting the signed all in one place. It turned out to be the best fit for our growing company since it handles complex processes easily and keeps everyone across departments on the same page.
    Incentivized
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    GEP
    We selected GEP SMART for its ability to offer a full end-to-end integrated source-to-pay solution, pricing, and ease of use. There was an implementation series offered by GEP, as well as flexibility, customization, account management team dedication, and the overall service and support.
    Incentivized
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    Scalability
    Conga
    Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
    Incentivized
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    GEP
    No answers on this topic
    Return on Investment
    Conga
    • Clients have reported a huge improvement in the time spent in processing contracts.
    • Better management of contract data.
    • Ease in forwarding for signatures.
    • Overall transparency in data.
    • Provides an opportunity for managers and supervisors to easily keep track of the work done by their teams.
    Incentivized
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    GEP
    • GEP SMART has improved our spend analytics speed by allowing analysis to be completed in minutes compared to days when we previously used Excel spreadsheets.
    • The SMART Sourcing (RFX) solution has greatly improved the consistency of our supplier quoting and information gathering process.
    Incentivized
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    ScreenShots

    Conga CLM Screenshots

    Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy

    GEP SMART Screenshots

    Screenshot of Landing PageScreenshot of Create Tasks and DocumentsScreenshot of Manage TasksScreenshot of Analytical ReportsScreenshot of Savings Projects - Tracking ResultsScreenshot of Spend Dashboard