ConceptDraw PROJECT vs. Jotform

For small and medium companies or independent departments of large companies where usually an individual plans the projects this is the best tool without all the overheads of complex software like Microsoft Project and without any privacy concerns of all online project management tools being used today. Not that convenient when you want your employees to update timesheets, etc., as everything needs to be fed into the tool by the project manager.

With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.

Incentivized

• PROJECT is tightly integrated with Diagram and MindMap, the two other tools in the CD Suite. This allows me to do initial scoping in MindMap and then switch to PROJECT and go back and forth as new requirements are exposed and tasks are developed.
• For projects that entail the development of mechanical or electro-mechanical systems it is necessary to develop a topology of the system. By using MindMap I can define the required elements of the system, switch to Diagram to develop an initial layout of the components of the system and then switch to PROJECT to start defining the task to develop the system. Once the system has been defined I use CD Solutions to generate presentations that incorporate the reports and dashboards generated by PROJECT.
• PROJECT is cross platform (Mac and Windows). We are a Mac shop, so the ability to import Microsoft project and Visio charts and export to those formats as well saves a lot of heartburn when so many of our partners and potential customers are Windows users.

• The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
• Jotform keeps all my event request organized and accurate.
• Editing forms is done with ease.

• We had to spend a good amount of time to understand all the features so some interactive built-in tutorials would have made getting started easier.
• The UI does not look so good in macOS Catalina Dark Mode and I often switch to light mode when working on this software.
• Multiple people working on the same project at a time cannot update as there is no way to synchronize changes so we put the file in our code repo but manually co-ordinate to make sure only one of us is changing the plan at a time.

• I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
• Flexibility in css.
• More options in the name field, maybe I want the last name first or for it to be a full one entry box.
• A phone number entry field.

Incentivized

It's exceptional software

It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.

Incentivized

Customer service from the ConceptDraw sales team is relatively quick and they do a good job of answering basic questions. However, the user base for ConceptDraw products is not huge so finding answers online for anything beyond basic help-file questions is difficult

Incentivized

Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.

Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.

Incentivized

Microsoft Project is a typical Microsoft product - too much programming overhead, poor graphics, confusing and fussy interface. OmniGraffle is close to CD PROJECT but has its own fussy parts, plus it is a lot more expensive than CD PROJECT; it is in the middle between Microsoft and CD.

Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.

Incentivized

• Inexpensive way to present a professional project plan when needed

Incentivized

• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.