ConceptDraw DIAGRAM vs. SmartDraw

Likelihood to recommend? Overall, absolutely. I'm very satisfied with ConceptDraw and wouldn't hesitate to recommend it. I found it very easy to get up and running producing flow chart diagrams. I find it intuitive, flexible and it does what it says. Moreover it's very much an "alive" product with regular updates

As a developer i use it extensively for sharing ideas specially related for system design and application flows. Entire team finds it comfortable to use it, understand it and make changes swiftly. We use it for High Level System design. While discussing the only missing thing we find about it is the integration of an ide for Low Level Design but in my opinion this tool isn't made for that purpose.

Incentivized

• They're the only company that could offer a decent product with a fair price for Apple devices, like my Mac.
• It provides easy development of process flow diagrams and P&ID diagrams.
• The software has an intuitive arrangement of commands, which reduces the learning curve suffering.

• Provides examples to work off of--these are helpful when you don't know exactly where to start.
• Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
• Provides a wide variety of templates, meets a wide variety of needs.

Incentivized

• Keyboard shortcuts are non-intuitive
• Re-scaling can be tricky if you don't set the page up correctly at the beginning of your project

Incentivized

• A month-to-month plan would be ideal for users that don't have a need to create many projects
• The sidebar navigation can be a little confusing with all of the tools listed.
• Offering customizable plans with only the feature you need would simplify navigation

Incentivized

It needs a bunch of work. For the price it could be better. And even though I am using it still I find it very difficult to use but I make it work

Incentivized

The sales team is great and quickly responds to any concerns regarding the software and licensing. However, the user base for ConceptDraw products is still relatively small making it difficult to find more than basic assistance for technical questions online

Incentivized

They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!

Incentivized

Cheaper, lower learning curve. Looked for something that would meet our needs and allow us to quickly diagram a database and process maps. I have been using this in place of Visio and the one-time purchase is much better than a Microsoft sub. Looking forward to using this software in the future and hoping to get a copy for college classes as well in Database Design.

Incentivized

As noted in first question, SmartDraw has them beat in every category I can think of (except for price; but need to keep in mind the old adage "you get what you pay for"!). This product allows for VASTLY-improved uploading of data than the Lucidchart product, and customer service is real, tangible service... they understand that when you have a question and need an answer, waiting 2 or 3 days for an email response is not acceptable.

Incentivized

• Saved time
• Helps with conveying message properly across team so increased efficiency
• I came to know of many new diagraming techniques by seeing solutions built into ConceptDraw.

Incentivized

• SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
• Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.

Incentivized