Comcast Business VOIP (VoiceEdge) vs. MessageMedia SMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Comcast Business VOIP (VoiceEdge)
Score 5.2 out of 10
N/A
Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A
MessageMedia SMS
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
With 90 per cent of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia aims to drive business success by creating engaging mobile experiences that customers love. The vendor boasts users across all industries who use their SMS services, including retail, hospitality, health care, as well as government and non-profit entities. Use cases range from appointment reminders, alerts and notifications, and promotional marketing. Their web portal, REST…
$25
Messages
Pricing
Comcast Business VOIP (VoiceEdge)MessageMedia SMS
Editions & Modules
No answers on this topic
Quick Start
$25
Messages
Offerings
Pricing Offerings
Comcast Business VOIP (VoiceEdge)MessageMedia SMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe offer both transactional (per message) and per user pricing. Pricing is based on volume and service requirements.
More Pricing Information
Community Pulse
Comcast Business VOIP (VoiceEdge)MessageMedia SMS
Features
Comcast Business VOIP (VoiceEdge)MessageMedia SMS
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
7.7
Ratings
3% below category average
MessageMedia SMS
-
Ratings
Hosted PBX5.70 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)7.00 Ratings00 Ratings
User templates9.00 Ratings00 Ratings
Call reports9.00 Ratings00 Ratings
Directory of employee names8.00 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
8.5
Ratings
2% above category average
MessageMedia SMS
-
Ratings
Answering rules9.90 Ratings00 Ratings
Call recording4.90 Ratings00 Ratings
Call park9.90 Ratings00 Ratings
Call screening7.90 Ratings00 Ratings
Message alerts9.90 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
9.0
Ratings
12% above category average
MessageMedia SMS
-
Ratings
Video conferencing9.00 Ratings00 Ratings
Audio conferencing9.00 Ratings00 Ratings
Video screen sharing9.00 Ratings00 Ratings
Instant messaging9.00 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
6.1
Ratings
26% below category average
MessageMedia SMS
-
Ratings
Mobile app for iOS3.20 Ratings00 Ratings
Mobile app for Android8.90 Ratings00 Ratings
Best Alternatives
Comcast Business VOIP (VoiceEdge)MessageMedia SMS
Small Businesses
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Comcast Business VOIP (VoiceEdge)MessageMedia SMS
Likelihood to Recommend
7.9
(0 ratings)
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Comcast Business VOIP (VoiceEdge)MessageMedia SMS
Likelihood to Recommend
It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.
Read full review
Constant feedback when issues arise, wonderful Account Manager.
Read full review
Pros
  • It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
  • This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
  • Directory listening etc, call recording is also good.
Read full review
  • Customer service.
  • Promptness.
  • Value.
Read full review
Cons
  • Not a fan of the poly phones
  • I feel if the phones were set up better when installed it would have saved a lot of headache.
Read full review
  • Technical information availability.
Read full review
Support Rating
Very helpful and quick
Read full review
No answers on this topic
Alternatives Considered
We've used Allworx phone systems onsite. They are the most expensive option when it comes to VOIP. We noticed that we paid for equipment over service with them. Service was great - and pennies on the dollar of what Comcast charges. But the equipment costs thousands of dollars. The use of the system was a bit easier with Allworx, but we solely switched because of the equipment cost.
Read full review
No vendor we compared met our needs like MessageMedia.
Read full review
Return on Investment
  • In my experience, you have to pay to get out of contract.
  • In my opinion, it's a total waste of time and money.
Read full review
  • Appreciation from recipients.
  • Confirmation of delivery to staff.
Read full review
ScreenShots

MessageMedia SMS Screenshots

Screenshot of MessageMedia's web-based platform empowers users to send one-off, batch, or scheduled messages.Screenshot of Set up automated SMS workflows tailored to your use case, or use our pre-made templates within our online messaging portal.Screenshot of Send vibrant, personalised mobile landing pages to boost engagement, improve customer experience and stand out from other brands.