Comcast Business VOIP (VoiceEdge)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Comcast Business VOIP (VoiceEdge)
Score 5.2 out of 10
N/A
Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A
Pricing
Comcast Business VOIP (VoiceEdge)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Comcast Business VOIP (VoiceEdge)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Comcast Business VOIP (VoiceEdge)
Features
Comcast Business VOIP (VoiceEdge)
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
7.7
Ratings
3% below category average
Hosted PBX5.70 Ratings
Multi-level Interactive Voice Response (IVR)7.00 Ratings
User templates9.00 Ratings
Call reports9.00 Ratings
Directory of employee names8.00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
8.5
Ratings
2% above category average
Answering rules9.90 Ratings
Call recording4.90 Ratings
Call park9.90 Ratings
Call screening7.90 Ratings
Message alerts9.90 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
9.0
Ratings
12% above category average
Video conferencing9.00 Ratings
Audio conferencing9.00 Ratings
Video screen sharing9.00 Ratings
Instant messaging9.00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
6.1
Ratings
26% below category average
Mobile app for iOS3.20 Ratings
Mobile app for Android8.90 Ratings
Best Alternatives
Comcast Business VOIP (VoiceEdge)
Small Businesses
CloudTalk
CloudTalk
Score 7.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
All AlternativesView all alternatives
User Ratings
Comcast Business VOIP (VoiceEdge)
Likelihood to Recommend
7.9
(0 ratings)
Support Rating
8.0
(0 ratings)
User Testimonials
Comcast Business VOIP (VoiceEdge)
Likelihood to Recommend
It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.
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Pros
  • It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
  • This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
  • Directory listening etc, call recording is also good.
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Cons
  • Not a fan of the poly phones
  • I feel if the phones were set up better when installed it would have saved a lot of headache.
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Support Rating
Very helpful and quick
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Alternatives Considered
We've used Allworx phone systems onsite. They are the most expensive option when it comes to VOIP. We noticed that we paid for equipment over service with them. Service was great - and pennies on the dollar of what Comcast charges. But the equipment costs thousands of dollars. The use of the system was a bit easier with Allworx, but we solely switched because of the equipment cost.
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Return on Investment
  • In my experience, you have to pay to get out of contract.
  • In my opinion, it's a total waste of time and money.
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ScreenShots